Erin Puryear
Gluckstadt,USA
Summary
Detail-oriented, articulate hospitality professional with a passion to excel in customer service and front desk operations. Smart and objective with combined organizational, interpersonal, and problem-solving skills. Provide positive guest experience to establish a rapport with guests for satisfaction and repeat business. Promptly address questions and concerns to exceed guest expectations. Maintain and grow TownPlace Suites by Marriott's customer base with a polite and friendly attitude.
Overview
14
14
years of professional experience
Work History
Property Manager
JD Brown Estate/ Puryear Properties
Holly Springs, MS
07.2016 - Current
- Oversaw property maintenance and repairs to ensure optimal living conditions for tenants.
- Coordinated tenant screening processes, resulting in high-quality resident placements.
- Managed renting agreements and renewals.
- Facilitated communication between tenants and property owners to address concerns promptly.
- Facilitated budget planning and expense tracking to optimize operational efficiency across properties.
Personal bookkeeper
Doris Avent & John D. Brown
Holly Springs, MS
06.2012 - 08.2020
- Implemented streamlined bookkeeping processes, enhancing accuracy and efficiency in record-keeping.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled bank statements with general ledger entries to maintain accurate financial records.
- Prepared individual and business tax returns utilizing advanced tax software for accurate filings.
- Analyzed financial documents to ensure compliance with federal and state tax regulations.
- Reviewed client information for potential deductions, maximizing tax benefits while minimizing liabilities.
Sales Associate
Pier 1 Imports
Collierville, TN
06.2018 - 02.2020
- Customer service excellence in-store and online assistance
- Manage inventory and quality control
- Knowledgeable in handling sales transactions and returns and opening new accounts
- Maintain up-to-date knowledge of products, promotions, and services
- Suggest additional store merchandise and in house payment options
- Delivered exceptional customer service, enhancing shopping experiences and fostering repeat business.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash management.
Education
B.B.A - Business Administration
Belmont University
Nashville, TN08-2004
Skills
- Eye for detail to help identify discrepancies and problem-solve
- Strong organization skills
- Objective
- Customer service-focused and rapport development
- Exceptional oral and written communication skills
- Teamwork and collaboration
- Product knowledge
- Phone etiquette
- Order and transaction processing
- Policy and procedure adherence
- Friendly, helpful, and professional
- Reliable, responsible, and adaptable
Timeline
Sales Associate
Pier 1 Imports
06.2018 - 02.2020
Property Manager
JD Brown Estate/ Puryear Properties
07.2016 - Current
Personal bookkeeper
Doris Avent & John D. Brown
06.2012 - 08.2020
B.B.A - Business Administration
Belmont University