Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Accomplishments
Software
Hi, I’m

Erin Raymond

West Chester,PA
Erin Raymond

Summary

Senior level Executive Assistant with expertise in managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. A keen knowledge of office management software and administrative protocols.

Overview

11
years of professional experience

Work History

Delta Bridge Funding LLC

Executive Assistant, Legal Assistant, HR Assistant
05.2021 - 02.2025

Job overview

  • Crafted high-impact professional emails summarizing key information and outlining actionable next steps to ensure clarity and efficiency.
  • Oversaw project timelines by tracking deliverables and deadlines.
  • Managed multiple department calendars to ensure timely appointments and deadlines.
  • Oversaw and streamlined workflows across five departments using a cloud-based platform, ensuring efficient collaboration and task completion.
  • Prepared reports and presentations for multiple departments, ensuring high-quality deliverables.
  • Utilized CRM software to oversee customer service inquiries, track resolutions, and maintain an organized complaint database for improved customer satisfaction.
  • Maintained compliance records and tracked training requirements for employees and contractors, ensuring adherence to company policies.
  • Facilitated onboarding processes for new hires, including benefits program registration via online portal.
  • Planned all virtual luncheons for executives and employees.
  • Conducted and analyzed annual satisfaction surveys for over 50 employees and contractors, identifying actionable insights.
  • Ensured the secure handling, storage, and distribution of sensitive documents while maintaining strict confidentiality protocols.
  • Improved efficiency of administrative tasks by implementing organizational systems and automating processes.
  • Developed and maintained an electronic filing system, streamlining access to critical documents and records.

Fundry LLC

Executive Assistant and Human Resource Manager
10.2016 - 12.2024

Job overview

  • Acted as the primary point of contact for the President and CEO of a fast paced FinTech company.
  • Created and managed complex international and domestic travel arrangements which included meals, visas, airline transportation, ground transportation, hotel arrangements, etc.
  • Streamlined executive's schedules across different timezones by efficiently managing appointments and prioritizing tasks.
  • Planned all virtual and onsite events; coordinated with caterers and restaurants, created invite, managed RSVP’s, agendas.
  • Enhanced communication between departments by coordinating meetings and sharing relevant information.
  • Coordinated with accounting regarding expense tracking, budgeting, benefits and payroll management.
  • Added new vendors and invoices to billing software.
  • Maintained office supply inventory for over 100 employees and contractors.
  • Onboarded new employees; verified employment paperwork, registered employees with payroll system.
  • Ran payroll for 30+ employees on a weekly basis.
  • Prepared and maintained balance sheets, analyzed financial reports, and provided key insights to support executive decision-making and strategic planning.
  • Handled confidential and sensitive information with discretion and tact.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
  • Lead the initiative in developing internal policies and procedures for employees and contractors, enhancing organizational effectiveness and compliance.
  • Volunteered to lead special projects of varying degrees of complexity.
  • Liaised effectively between executives, other departments and external contacts for successful collaboration.
  • Expedited resolution of issues arising from daily operational activities with prompt attention to detail.
  • Maintained a proactive can-do attitude in a high paced environment.

The Lauder Family

Personal Assistant
09.2015 - 07.2016

Job overview

  • Planned all domestic and international travel arrangements for family; ground transportation, airfare, lodging, reservations.
  • Scheduled and managed all home improvement projects; organized receipts for tax purposes.
  • Coordinated and scheduled educational activities for a child on a weekly basis.

Parker Poe Adams & Bernstein, LLP

Executive Legal Assistant
07.2014 - 08.2015

Job overview

  • Provided high-level administrative support to four partners, ensuring seamless day-to-day operations.
  • Expertly managed and updated partners’ calendars and schedules using Microsoft Outlook to optimize time management.
  • Handled accounts receivable and payable for a portfolio of 100+ clients, maintaining accuracy and timeliness.
  • Organized and facilitated meetings of varying sizes across multiple offices, leveraging complex video conferencing platforms to ensure smooth execution.
  • Scheduled and coordinated international and domestic travel arrangements, optimizing logistics within budgetary constraints.
  • Prepared and submitted detailed weekly expense reports on behalf of partners using SAP Concur, ensuring compliance and accuracy.
  • Volunteered to reorganize the firm’s filing system, significantly enhancing productivity and accessibility for all employees.

Education

University of Delaware
Newark, DE

Bachelor of Arts from English, Legal Studies
05.2013

University Overview

Degree: Bachelor of Arts with major in English and a minor in Legal Studies

Skills

  • International and Domestic Travel Arrangements
  • Google Workspace
  • SharePoint
  • Microsoft Office Suite - Excel, Word, PowerPoint, Outlook
  • Zoom and Teams
  • CRM Software
  • Performline Compliance Management
  • Mondaycom Work Management Software
  • Billcom
  • Personal and Professional Calendar Management
  • QuickBooks and Intuit
  • SAP Concur
  • Canva
Availability
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Timeline

Executive Assistant, Legal Assistant, HR Assistant
Delta Bridge Funding LLC
05.2021 - 02.2025
Executive Assistant and Human Resource Manager
Fundry LLC
10.2016 - 12.2024
Personal Assistant
The Lauder Family
09.2015 - 07.2016
Executive Legal Assistant
Parker Poe Adams & Bernstein, LLP
07.2014 - 08.2015
University of Delaware
Bachelor of Arts from English, Legal Studies

Accomplishments

Accomplishments
  • Planned corporate meetings, lunches and special events for groups of hundreds+ employees.
  • Successfully led the launch of a new office in New York City, involving site selection, operational setup, and team integration to establish a strategic presence.
  • Used Microsoft Excel to develop inventory tracking spreadsheets with pivot tables.
  • Expertly planned and coordinated complex travel itineraries across Iceland, Italy, Germany, Costa Rica, Scotland, Thailand, and South Korea, ensuring seamless logistics and optimal scheduling for executive and team travel.

Software

CRM

Canva

Microsoft Office

Loom

Mondaycom Work Management Software

SharePoint

Google Workspace

Teams

Zoom

SAP Concur

Billcom

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Erin Raymond