Erin Reagan
Fort Myers,FL
Summary
Dynamic and engaging food service professional with a proven track record at Kimball Farm Westford. Skilled in food safety and cash handling, I excel in delivering exceptional customer service and training team members. Known for maintaining cleanliness and efficiency, I adapt quickly to changing demands, ensuring a positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Snack Bar Attendant
World Cup Golf Center
05.2025 - 08.2025
- Prepared and served snacks and beverages to customers efficiently.
- Maintained cleanliness and organization of snack bar area.
- Assisted customers with menu selections and dietary restrictions.
- Operated cash register, processing transactions accurately.
- Followed safety and hygiene protocols in food handling procedures.
- Supported inventory management by restocking supplies as needed.
- Engaged with customers to enhance overall service experience.
- Monitored inventory and notified management of deficiencies or shortages.
Ice Cream Scooper
Kimball Farm Westford
03.2023 - 09.2023
- Provided exceptional customer service during ice cream orders and inquiries.
- Maintained cleanliness and organization of serving area to ensure operational efficiency.
- Prepared and served a variety of ice cream flavors, adhering to safety protocols.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to enhance workflow during peak hours.
- Trained new staff on proper scooping techniques and product knowledge.
- Adapted quickly to changing customer demands and preferences during busy shifts.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Food Runner
Sky Meadow Country Club
05.2021 - 10.2021
- Delivered food orders promptly to ensure high customer satisfaction.
- Coordinated with kitchen staff to streamline order preparation processes.
- Assisted servers by restocking supplies, enhancing workflow efficiency.
- Managed multiple tables efficiently during peak service hours.
- Communicated effectively with team members to resolve any service issues.
- Adapted quickly to changing menus and special requests from patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
Fort Myers, FL04-2028
High School Diploma -
Bishop Guertin High School
Nashua, NH06-2024
Skills
- Food safety
- Money handling
- Cleanliness maintenance
- Food preparation
- Sanitization
- Cash handling proficiency
- Stock replenishment
- Fast and efficient service worker
- Team member training
- Reliable and punctual
- Engaging personality
- Customer response
- Valid Massachusetts driver's license
- Accustomed to shift work
Timeline
Snack Bar Attendant
World Cup Golf Center
05.2025 - 08.2025
Ice Cream Scooper
Kimball Farm Westford
03.2023 - 09.2023
Food Runner
Sky Meadow Country Club
05.2021 - 10.2021
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
High School Diploma -
Bishop Guertin High School