Summary
Overview
Work History
Education
Skills
Timeline
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Erin Richards

Irasburg

Summary

I have top-notch project management, team leadership and problem-solving abilities. Great in maximizing resources to meet challenging demands. I am a strong leader with excellent multitasking abilities. I am an enthusiastic supervisor and highly effective at contributing to team success. Friendly, outgoing, reliable and professional, offering 10+ years in restaurant industry and 8yrs experience with management responsibilities. I am personable and love giving my customers the best experience possible. I am a solid team player with upbeat, positive attitude. I am motivated to maintain customer satisfaction and contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Site Supervisor

the abbey group
11.2016 - Current
  • Maintain a strong healthy relationship with school staff and administration.
  • Handle all daily and monthly paperwork. Such as daily meal count sheets and daily meal sales. Month end spread sheets and inventories
  • Oversee meal preparation and monitor food handling to encourage safety.
  • Train employees on cooking techniques, safety standards and performance strategies.
  • Develop and implement strategies to enhance team performance, improve processes and increase efficiency.
  • Implement surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Motivate kitchen staff by establishing goals to increase productivity and quality.
  • Maximize food quality by closely monitoring shipments, preparation and food handling by team members.
  • Supervised staff preparing and serving meals each day.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Handle all food ordering, menu and budgeting.

Dietary Cook

Greensboro Nursing Home
02.2013 - 06.2015
  • Maintained routine meal schedules and serving times.
  • Prepared therapeutic diets and meals following oral and written instructions for residance.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Oversaw preparation and serving of more than 2 daily meals.
  • Monitored food temperatures to maintain food safety.

Line Cook

Parker pie
04.2011 - 01.2013
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Prepared many dishes per day in fast-paced environment while maintaining high customer satisfaction rate.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.

Call Center Service Representative

C.R.M.I
07.2008 - 03.2011
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Maintained strong call control and quickly worked through scripts to address problems.

Education

Serve Safe
Vermont
12.2023

Mid Level Excel/google Sheets
Child Nutrition Summer Institute
08.2022

Menu Planning

Child Nutrition Summer Institute
Vermont
08.2018

High School Diploma -

North Country High School
Newport, VT
06.2003

Skills

  • Safety awareness
  • Inventory and purchasing
  • Team supervision
  • Food handling and safety
  • Shipping and receiving understanding
  • Project management abilities
  • Courteous demeanor
  • Serve safe certified

Timeline

Site Supervisor

the abbey group
11.2016 - Current

Dietary Cook

Greensboro Nursing Home
02.2013 - 06.2015

Line Cook

Parker pie
04.2011 - 01.2013

Call Center Service Representative

C.R.M.I
07.2008 - 03.2011

Serve Safe

Mid Level Excel/google Sheets

Menu Planning

Child Nutrition Summer Institute

High School Diploma -

North Country High School

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