Hi, I’m
Erin Richardson
4948 South Addison Way,CO
Summary
Illustrator who effectively upholds the artistic quality and integrity of the design process. Seeking remote first environment in which all artistic and customer needs can be utilized in an optimal team setting.
Overview
10
years of professional experience
Work History
Kroger Inc./ King SoopersAurora, CO
Bakery Clerk
01.2019 - Current
Job overview
- Advertising and marketing of overstock products to increase sales and move inventory.
- Clear knowledge of presentation and freshness perception, visual appeal and following period point of sale plans.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
Kroger Inc./ King SoopersBennett, CO
Bakery Department Manager
07.2017 - 01.2019
Job overview
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained and controlled inventory of baked goods.
- Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
- Monitored inventory levels and identified opportunities for cost savings.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Kroger Inc./ King SoopersBennett, CO
Bakery Assistant Manager
04.2016 - 07.2017
Job overview
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Established performance goals and empowered bakers to exceed targets.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Gabrielle Productions, Inc.Aurora, CO
Property Manager
05.2013 - 12.2019
Job overview
- Managed work projects and garden facilities for optimal yield and harvest production.
- Landscaping, maintenance of grounds and seasonal operations.
- Equipment operation, organization of tools and machinery, managed warehousing and inventory.
- Supervised contractors, managed daily operations and maintenance as related to current projects.
- Moved freight, stock and other materials to and from storage and production areas.
- Maintained operational facilities attractive to potential investors by organizing regular maintenance, major repairs, and improvement projects.
- Worked closely with owner adhering to best practices while maintaining ethical guidelines in all aspects of property management.
- Implemented and enforced policies and procedures to maintain property to highest standards and budget limitations.
- Coordinated individual building projects including structures, buildings, and storage units.
Gabrielle Productions, Inc.Bennett, CO
Animal Caretaker
05.2013 - 12.2019
Job overview
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Trained animals in behavioral compliance or other special routines or commands.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
Education
School of Visual Storytelling- SVSLearn.com Online
Associate of Arts from Children's Book Illustration
07.2023
Colorado Institute of ArtDenver, CO
Associate of Arts from Visual Communications
01.1993
University Overview
- [Scholarship Name] Scholarship Recipient
Skills
- Illustration
- Drawing
- Painting
- Design
- Visual storytelling
- Rebelle
- Adobe Photoshop
- Adobe Illustrator
- Communication
- Team Building
- Project Management
- Customer Service
Timeline
Bakery Clerk
Kroger Inc./ King Soopers
01.2019 - Current
Bakery Department Manager
Kroger Inc./ King Soopers
07.2017 - 01.2019
Bakery Assistant Manager
Kroger Inc./ King Soopers
04.2016 - 07.2017
Property Manager
Gabrielle Productions, Inc.
05.2013 - 12.2019
Animal Caretaker
Gabrielle Productions, Inc.
05.2013 - 12.2019
School of Visual Storytelling- SVSLearn.com
Associate of Arts from Children's Book Illustration
Colorado Institute of Art
Associate of Arts from Visual Communications
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