Summary
Work History
Education
Skills
Work Availability
Work Preference

Erin Robison

Yachats

Summary

Dedicated office professional seeking to move into archives and records administration. History of delivering exceptional customer service. Capable of executing numerous high-volume tasks with accuracy and professionalism, thriving in both solo and team environments.

Work History

Foundation Specialist

Genentech (Magnit)
09.2021 - 04.2023
  • Utilized digital records management systems to create and manage patient records.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Evaluated eligibility for services while maintaining adherence to data privacy laws and regulations.
  • Managed coordination of medical deliveries between patients, healthcare providers, pharmacies, and insurance companies.

Office Manager

Studio 301
07.2015 - 04.2020
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Grant & Retreat Coordinator

FBYC
10.2010 - 07.2015
  • Increased funding opportunities by researching and identifying potential grant sources.
  • Maintained accurate records of all grants awarded, ensuring timely reporting and compliance with funding requirements.
  • Contributed to team success by actively participating in department meetings, sharing knowledge and best practices in grant management.

Education

Bachelor of Science - Social Science

Portland State University

Minors in History and English

Phi Alpha Theta, President's List

Master of Archives and Records Administration -

San Jose State University
12-2026

Skills

  • Verbal and written communication
  • Digital collaboration
  • Time management
  • Organization
  • Data analysis
  • Critical thinking
  • Computer proficiency
  • Quality control
  • Files and records management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

RemoteOn-SiteHybrid