Erin Rocha
Stanardsville,Virginia
Summary
Organized and dedicated administrative assistant with a proven track record of providing exceptional customer service in fast-paced environments. Keen attention to detail and strong decision-making skills enable effective management of multiple, concurrent tasks. Self-motivated work ethic facilitates effectiveness in both independent and team environments. Demonstrated excellent communication, planning, and prioritization skills throughout 13 years of experience. Expertise in anticipating professional needs, proactively identifying and resolving problems. Excellent customer service and conflict management skills.
Overview
15
15
years of professional experience
Work History
Head Administrative Assistant
Greene County Public Schools
08.2016 - Current
- Oversee daily operations of the school, ensuring smooth functioning of administrative tasks.
- Act as the Principal’s personal assistant, managing schedules and communications.
- Greet and assist parents, faculty, and students, fostering a welcoming environment.
- Supervise front door security, screening visitors and managing sign-in procedures.
- Create and maintain facility calendars for school and external events.
- Train new administrative staff at various schools, enhancing operational consistency.
- Manage faculty and staff absences, coordinating substitute teacher coverage.
- Supervise school office assistants, ensuring efficient office operations.
- Maintain student and staff records, including attendance and performance data.
- Organize school events, including catering logistics and resource allocation.
- Handle communications, directing inquiries and providing information to stakeholders.
- Perform data entry, filing, and clerical tasks with accuracy and attention to detail.
- Prepare reports and correspondence using Google Suite, PowerSchool, Red Rover, and Microsoft Office.
- Manage school finances, including cash collection, payments, and event ticket sales.
- Ensure a clean and efficient working environment for staff and students.
- Schedule and organize interviews for potential new staff members.
- Handle confidential information with discretion and professionalism.
Administrative Assistant
Greene County Public Schools
08.2013 - 06.2016
- My responsibilities are to be the first person that students, parents, and visitors see when they enter William Monroe Middle School
- While in the office I have numerous responsibilities which include: Typing, data entry, attendance, lunch count, answering the phones, proficient in power school.
- Supervised front door security, screening visitors and managing sign-in procedures.
- Greeted and assisted parents, faculty, and students, fostering a welcoming environment.
- Maintained student and staff records, including attendance and performance data.
- Assisted in organizing school events, including catering logistics and resource allocation.
- Handled communications, directing inquiries and providing information to stakeholders.
- Performed data entry, filing, and clerical tasks with accuracy and attention to detail.
- Handled confidential information with discretion and professionalism.
Special Education Instructional Assistant
Greene County Public Schools
08.2012 - 06.2013
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student classroom and outdoors activities to promote student safety.
- Offered student support through special accommodations, extra assistance, and assessments.
Assistant Preschool Teacher
Chestnut Grove Preschool
01.2010 - 05.2012
- Assisted classroom teacher with education of preschool age children
- Monitored the children’s progress and helped in small group teaching.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Encouraged children to interact with each other and participate in group activities.
Education
University of Virginia’s College At Wise 98 - 99
Piedmont Virginia Community College
High school diploma -
Glenvar High School
05-1998
Skills
- Oversee daily operations of the school, ensuring smooth functioning of administrative tasks
- Act as the Principal’s personal assistant, managing schedules and communications
- Supervise front door security, screening visitors and managing sign-in procedures through the Visitor Management System
- Greet, and assist parents, faculty, and students, fostering a welcoming environment
- Inventory, order, and receive supplies Organize them appropriately
- Create and maintain facility calendars for school and external events
- Train new administrative staff at various schools, enhancing operational consistency
- Handle communications, directing inquiries and providing information to the appropriate department or faculty member
- Perform data entry, filing, and clerical tasks with accuracy and attention to detail
- Prepare reports and correspondence using Google Suite, PowerSchool, Red Rover, and Microsoft Office
- Ensure a clean and efficient working environment for staff and students
- Schedule and organize interviews for potential new staff members
- Handle confidential information with discretion and professionalism
Awards
- William Monroe High School Support Staff of the Year 2018-2019
- Greene County Public School Division Support Staff of the Year Nominee 2018-2019
- William Monroe High School Support Staff of the year 2022-2023
- Greene County Public School Division Support Staff of the Year Winner 2022-2023
- Received the Raising Caine Award several times for recognition of work.
Timeline
Head Administrative Assistant
Greene County Public Schools
08.2016 - Current
Administrative Assistant
Greene County Public Schools
08.2013 - 06.2016
Special Education Instructional Assistant
Greene County Public Schools
08.2012 - 06.2013
Assistant Preschool Teacher
Chestnut Grove Preschool
01.2010 - 05.2012
University of Virginia’s College At Wise 98 - 99
Piedmont Virginia Community College
High school diploma -
Glenvar High School
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