Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Erin Rodriguez

Erin Rodriguez

Summary

Dynamic Office Manager with a proven track record at Challenge Dairy, excelling in customer service and office administration. Driven, organized, detail oriented communicator who enjoys working in a fast paced environment. Strong problem solver with the ability to look beyond the obvious and takes the necessary steps to find solutions. Accountable and responsible with a strong focus on meeting goals and deadlines.

Overview

23
23
years of professional experience

Work History

Office Manager

Challenge Dairy / California Dairies
06.2021 - Current
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Process and provide exceptional customer service for all dock sales and large customer account orders.
  • Provide weekly pricing to numerous large customer accounts.
  • Maintain milk inventory and purchase all fluids for our daily deliveries.
  • Handle transfers of product between branches.
  • Process purchase orders with numerous vendors.
  • Set up freight for full truck load shipments.
  • Provide COA's for food manufacturing customers.
  • Maintain daily office procedures.
  • Process daily deposits.
  • Timecard keeping / payroll processing
  • Process all daily delivery route sales and provide reports for corporate processing.


Estimating Administrator

Consolidated Contracting Services
02.2017 - 05.2021
  • Set up new projects/budgets for the estimating department
  • Set up and manage plan rooms
  • Manage all new information received for open projects
  • Manage subcontractor correspondence
  • Qualify subcontractor's insurance qualifications
  • Help with closing bid folders
  • Maintain BidMail & ProCore
  • Cold and warm calls
  • New project research

Operations Manager

Jockimo, Inc.
06.2008 - 10.2016
  • Provided product pricing and specifications to sales representatives and customers
  • Responded to calls, emails and online chats regarding product inquiries and addressed customer issues
  • Prepared, packaged and shipped glass sample kits
  • Collaborated with general contractors, glazers, architects, designers and home owners in reviewing drawings and designs to confirm specifications and take offs
  • Responsible for handling all freight shipments from start to finish and resolve claim issues. Responsible for processing orders, including invoicing, order entry and deposits into QuickBooks

Operations Manager

Pro Fit Enterprises
10.2003 - 03.2008
  • Assisted President and managed all aspects of the office
  • Managed sales of all fitness equipment and parts
  • Assisted with new start-up fitness club ideas
  • Initiated and followed up on all cold and warms leads
  • Created new prospects and leads through market research
  • Packages and shipped all marketing materials to new and potential customers
  • Maintained inventory on all parts, equipment and marketing materials
  • Provided excellent customer service for product inquiries and product problem resolution

Call Center Manager

Great Expectations
08.2002 - 10.2003
  • Cold and warm calls
  • Follow up on all leads
  • Supervised a team of 10 associates
  • Managed computerized phone system and lead generator
  • Provided reports for upper management

Education

Roosevelt High School
Fresno, CA

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Microsoft 365
  • BidMail
  • ProCore
  • Procurement
  • Fed-Ex / UPS
  • Research
  • Project Coordinator
  • Multitask

Timeline

Office Manager

Challenge Dairy / California Dairies
06.2021 - Current

Estimating Administrator

Consolidated Contracting Services
02.2017 - 05.2021

Operations Manager

Jockimo, Inc.
06.2008 - 10.2016

Operations Manager

Pro Fit Enterprises
10.2003 - 03.2008

Call Center Manager

Great Expectations
08.2002 - 10.2003

Roosevelt High School

Similar Profiles

CREATE PROFILE
Erin Rodriguez