Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Ryan Loftin

Taylor,TX

Summary

Experienced Human Resources Administrator with expertise in managing front desk operations, coordinating meetings, and facilitating onboarding processes. Proven track record of strong organizational and communication skills in a fast-paced environment. Background in Human Resources Reception enhances ability to provide exceptional administrative support. Diligent professional dedicated to optimizing efficiency and fostering positive workplace relationships.

Overview

2026
2026
years of professional experience

Work History

HR Receptionist

The City of Round Rock
04.2025 - 06.2025
  • Maintained accurate personnel records by diligently updating employee information in the HRIS system upon any changes or updates.
  • Enhanced employee satisfaction by efficiently addressing inquiries and concerns regarding HR policies and procedures.
  • Improved employee relations by effectively mediating conflicts and addressing concerns in a timely manner.
  • Ensured confidentiality of sensitive information by adhering to strict privacy guidelines when handling employee files and documents.
  • Collaborated with HR management to improve internal communication strategies, resulting in more informed employees and strengthened departmental relationships.
  • Streamlined onboarding processes for new hires, ensuring timely completion of paperwork, orientation sessions, and training.
  • Provided administrative support to the HR team through tasks such as managing calendars, organizing meetings, and maintaining office supplies inventory.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected approximately 30 incoming phone calls for office a day.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Compiled information from files and research to satisfy information requests.

Office Assistant / HR Assistant / HR Recruiter

BrightStar Care
05.2022 - 01.2025
  • Dedicated HR Assistant and Recruiter proficient in effectively maintaining all HR systems, including ensuring information accuracy and compliance with health care policies and HIPAA regulations.
  • Committed to supporting employees to foster a positive work environment to the benefit of patients.
  • Skilled in all aspects of the recruitment process, endeavoring to recruit the best healthcare talent available in the home healthcare industry so patients receive the quality care they deserve.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.

Room Mom

Pride Academy School at Prospect Avenue
09.2009 - 06.2010
  • I led small weekly reading groups, worked one on one with students, assessed student learning and helped with small group instruction on the computers.
  • Also, I helped troubleshoot the computers or use programs within the classroom.
  • I helped plan classroom parties, organize weekly homework folders, create memory books, and chaperone on tiled trips.

Volunteer

REINS Therapeutic Horsemanship
07.2001 - 10.2001
  • I would get the horses ready for sessions with the riders.
  • Also, walking the horses while the sessions were taking place, brushing down, hosing off the horses when the session was over.
  • Cleaning the horse's stalls, feeding the horses.
  • Prepping the arenas for the sessions.
  • I helped the riders get on and off the horses.

Volunteer

Irvine Nature Center
  • Taking care of animals, sweeping walkways on the nature trail, prepping activities for the birthday parties, answering phones, filing, and help guide nature trail tours.

Volunteer

Tree Co.
  • My duties were to take inventory of trees at urban area sites.
  • After the data was collected, I would transcribe the information into a database program.
  • Helping type up reports, and filing were a couple of my other duties.

Education

Diploma -

Irvine High School
Irvine
05.1999

Some College (No Degree) -

MiraCosta Community College
Oceanside, CA

Some College (No Degree) -

Irvine Community College
Irvine, CA

Skills

  • Recruiting
  • Typing
  • Filing
  • Computer
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Time management
  • Adaptability and dependability
  • Computer skills
  • Customer service
  • Decision-making
  • Telephone etiquette
  • MS office
  • Deadline adherence
  • Conflict resolution
  • Data entry
  • Administrative tasks
  • Recordkeeping and confidentiality
  • Filing and recordkeeping
  • Administrative support
  • Clerical support
  • Multitasking and organization
  • Reliability and punctuality
  • Clear communication
  • Verbal and written communication
  • Data confidentiality
  • Multitasking
  • Reliability
  • Multitasking Abilities
  • Organizational skills
  • Administration and management

Timeline

HR Receptionist

The City of Round Rock
04.2025 - 06.2025

Office Assistant / HR Assistant / HR Recruiter

BrightStar Care
05.2022 - 01.2025

Room Mom

Pride Academy School at Prospect Avenue
09.2009 - 06.2010

Volunteer

REINS Therapeutic Horsemanship
07.2001 - 10.2001

Volunteer

Irvine Nature Center

Volunteer

Tree Co.

Diploma -

Irvine High School

Some College (No Degree) -

MiraCosta Community College

Some College (No Degree) -

Irvine Community College

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Erin Ryan Loftin