Erin Sabillon
Miami,FL
Summary
I’m an organized and dependable candidate who is successful at managing multiple priorities and is willing to take on added responsibilities. Due to my mostly clerical and office background, I have strong problem-solving abilities, am versatile and fast learner, with excellent communication skills, and have 10 years of customer service experience.
I am ready to tackle new challenges in a new career working in the horticultural industry with dedication and enthusiasm. I have my own plant collection and have grown to love this hobby to the point of making it my career. I have been able to maintain my collection with my adept attention to detail, following proper fertilization schedules, and some technical proficiency in making my own potting soil mixes for my tropical plants. I also have some knowledge in hydroponics, all thanks to my strong research skills and curiosity for learning.
Overview
7
7
years of professional experience
Work History
Building Permit Clerk
The City Of Plantation
04.2023 - Current
- Managed incoming inquiries from both walk-in customers, E-mails, and phone calls efficiently while providing excellent customer service.
- Consistently maintained a professional and approachable demeanor when interacting with the public in order to foster positive working relationships between the permitting office and community members.
- Educated applicants on required documents for different types of residential construction projects so they could successfully complete their applications.
- Processed a high volume of building permit applications while maintaining attention to detail.
- Improved customer satisfaction by providing timely and accurate information regarding building permits.
- Stayed up-to-date on The Florida Building Code and licensing requirements to complete accurate and efficient reviews.
Building Permit Clerk
The City Of North Miami Beach
04.2021 - 04.2023
- Coordinated with inspection personnel to ensure timely inspections were conducted for permitted projects.
- Kept organized records of all active permits, ensuring easy access when needed for monitoring progress or scheduling inspections.
- Enhanced communication between the permitting office and construction teams by facilitating corrections to plans.
- Contributed to a reduction in project delays by effectively tracking all submitted applications and necessary documentation.
- Utilized specialized software systems for data entry, recordkeeping, and document management purposes related to building permits.
- Assisted applicants in resolving any issues or discrepancies found during the review process to help avoid potential delays in obtaining their permits.
- Supported departmental goals by consistently meeting deadlines for reviewing and approving permit applications.
Library Assistant
North Miami Beach Public Library
03.2018 - 02.2021
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Located library materials, resources and technologies to fulfill patron requests.
- Monitored library environments to maintain safe, hazard and litter free setting.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Handled check-in and check-out process of library books and materials, and cash and card cash register at circulation desk.
- Helped patrons locate resources using catalog and circulation systems.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Conducted inventory audits to maintain accurate count of materials, ensuring library efficiency.
Education
GED -
Miami Dade College - North Campus
11380 NW 27th Ave, Miami, FL 3316705-2020
Skills
- Deadline management
- Multitasking Abilities
- Problem-solving abilities
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Document review proficiency
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Languages
Spanish
Professional Working
Interests
- Gym Workouts
- Auto Repair/Restoration
- Backpacking and Hiking
- Gardening
Timeline
Building Permit Clerk
The City Of Plantation
04.2023 - Current
Building Permit Clerk
The City Of North Miami Beach
04.2021 - 04.2023
Library Assistant
North Miami Beach Public Library
03.2018 - 02.2021
GED -
Miami Dade College - North Campus
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