Erin Sasak
Johnsburg,United States
Summary
Experienced retail store owner with over 15 years of industry expertise. Known for adaptability and creativity, consistently finding innovative solutions to drive business growth. Adept at navigating challenges and leveraging market trends to maximize profits. Ready to bring entrepreneurial spirit and proven success to a new venture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Business Owner
Hannah's By The Lake
03.2008 - Current
- Hannah’s by the lake
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Handled Buying & Merchandising
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Interacted well with customers to build connections and nurture relationships.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Manager
Home Accents Inc.
03.2005 - 05.2022
- Hannah’s
- Administrate office work
- Built & maintained e-commerce website for the company
- Managed email marketing
- Handled payroll responsibilities
- Buying and merchandising
- Develop and implement strategies to streamline administrative processes and ensure efficient office operations
- Develop and implement strategies to improve customer satisfaction by analyzing and addressing customer feedback and concerns
- Develop and execute marketing campaigns aimed at increasing customer conversion and retention rates
- Manage and optimize the company's online presence and digital marketing efforts to increase brand visibility and drive customer engagement and sales
- Analyze market trends and competitor strategies to identify potential opportunities for growth and improvement.
Paralegal
Law Offices
03.2002 - 03.2005
- Law Offices
- Assisted attorneys in preparing legal documents and correspondence
- Processed payroll
- Entered time for attorney and became proficient in PCLaw
- Conducted legal research and analysis to support case preparation
- Maintained and organized electronic and physical files for ongoing cases
- Drafted and reviewed legal documents, such as contracts, agreements, and pleadings, to ensure accuracy and compliance
- Coordinated and scheduled appointments and meetings for attorneys and clients
- Coordinated with clients to gather necessary documents and information for case preparation
- Assisted attorneys in managing client relationships and providing exceptional customer service
- Assist attorneys in preparing for and attending legal proceedings, such as hearings and trials
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Administrative Assistant
Bronson & Kahm
03.2001 - 03.2002
- Provided administrative support to Law Offices, including managing documents and answering phones
- Became proficient in PC Law and Miscrosoft Office
- Assisted in maintaining organized and efficient office operations
- Ensured accurate record-keeping and filing of legal documents
- Coordinated appointments and meetings, managing calendars and scheduling
- Assisted with client communications and inquiries
- Collaborated with legal team to prepare and proofread legal documents
- Maintained confidentiality and handled sensitive information with discretion
- Maintained a digital filing system to streamline document organization and retrieval, reducing time spent searching for files and improving overall efficiency
- Assist in the management and maintenance of the firm's client database, ensuring accurate and up-to-date information for effective client communication and follow-up.
Education
Bachelor of Arts - English Spanish
University of St. Thomas
Saint Paul, MN01.2000
Skills
- Regulatory Compliance
- Staff Management
- Business Planning
- Employee Training
- Business Development
- Accounting Management
- Bookkeeping
- Business Marketing
- E-commerce Management
- Customer Relationship Management
Timeline
Business Owner
Hannah's By The Lake
03.2008 - Current
Manager
Home Accents Inc.
03.2005 - 05.2022
Paralegal
Law Offices
03.2002 - 03.2005
Administrative Assistant
Bronson & Kahm
03.2001 - 03.2002
Bachelor of Arts - English Spanish
University of St. Thomas
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