Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Erin Schandevel

Macomb

Summary

  • Knowledgeable and skilled Office Manager establishes and enforces policies to keep team members on-task and efficient. Quick learner confident with Microsoft Outlook and Microsoft Excel. Offering excellent schedule with management, report writing and communication skills honed 2-year clerical career.
  • Hardworking Office Manager focuses on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
  • Hardworking and reliable Office Manager focused on going above and beyond to support team and serve customers. Trained in working with customers and offering top-notch customer service.
  • Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

8
8
years of professional experience

Work History

Shift Manager

CVS Pharmacy
10.2022 - Current
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Directed and led employees and team members on effective operations, methods and procedures.

Office/Sales Manager

Bob's Discount Furniture
10.2019 - 10.2022
  • Supervised and coordinated work of 2 staff.
  • Trained new employees in all aspects of office practices and procedures.
  • Answer phones and give information to callers, take messages, and resolve customer complaints.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure all accounts are balanced.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate person according to their needs.
  • Make copies of correspondence or other printed material.
  • Provide service to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources such as the internet.
  • Create weekly work schedule and teach about budgeting hours.
  • Hold staff accountable for their actions.

Crew Member

McDonald's
11.2017 - 10.2019
  • Process and fill customers food orders, and prepare specialty dishes quickly and accurately.
  • Operate cash register and credit card machine to process customer payments.
  • Answer customer questions about food ingredients, freshness, and availability.
  • Clean and straighten counters and tables at the end of every shift. Upheld safety and sanitation standards.
  • Operate high volume cooking and assembly equipment.
  • Measured and prepare raw food materials.
  • Ordered and stocked received food supplies and equipment.

Education

Criminal Justice

Macomb Community College
Warren, MI

High School Diploma -

Chippewa Valley High School
Clinton Township, MI
06.2019

Skills

  • Employee supervision
  • Employee training
  • Office management software
  • Customer service
  • Administrative support
  • Training and development

Education and Training

other

Timeline

Shift Manager

CVS Pharmacy
10.2022 - Current

Office/Sales Manager

Bob's Discount Furniture
10.2019 - 10.2022

Crew Member

McDonald's
11.2017 - 10.2019

High School Diploma -

Chippewa Valley High School

Criminal Justice

Macomb Community College

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