Erin Schmalz
Overview
9
9
years of professional experience
Work History
Inventory Operations Shopkeeper
THE REALREAL
07.2024 - Current
- Prepare and ship customer orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
- Manage inventory movement by ensuring the accurate and timely processing of mark-downs, transfers and consolidations, receiving and POS transactions
- Contribute to company growth and security through implementation of loss prevention policies & procedures
- Support visual merchandising team by outfitting that is reflective of trend, reinforcing the brand messaging, and inspires each customer
- Proficiently use all core systems & technologies including: POS, Mac & Google Suite applications, Salesforce, Zipline
- Maintain clean and organized selling floors and stockrooms
- Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
- Participate in all cycle and inventory counts
Visual Merchandiser
CRATE & BARREL
San Jose, CA
09.2021 - 09.2023
- Created and executed inspiring visual displays for sales floor based on directives to highlight new and featured products
- Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout store
- Diligently replenished merchandise to ensure the store appears full and offers seamless customer experience
- Collaborated within visual team to solve problems and enhance store aesthetics
- Updated price changes and signage regularly to ensure accuracy
- Engaged with every customer to deliver exceptional service
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores
- Trained and supervised new team members in visual merchandising techniques for consistent brand presentation across store
- Assisted with day-to-day operations, working efficiently and productively with all team members while maintaining organization and cleanliness of the stockroom and front of house
Shift Manager
DOLCE SPAZIO GELATO
10.2018 - 07.2019
- Encouraged a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Managed gelato counter, espresso bar, and cash register while maintaining a clean shop environment
- Promoted additional items with beverages, increasing store sales
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
- Supervised employees and oversaw quality compliance with company standards for food and services
Administrative Assistant
SIADAT ENTERPRISES
08.2015 - 06.2016
- Performed accounting data entry, organizing daily receipts, and generating monthly reports
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Managed filing system, entered data and completed other clerical tasks
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
Education
Bachelor of Science - Marketing
SAN FRANCISCO STATE UNIVERSITY
General Studies
WEST VALLEY COLLEGE
Visual Communication
NORTHERN ARIZONA UNIVERSITY
High School Diploma -
PRESENTATION HIGH SCHOOL
Skills
- Creativity
- Attention to detail
- Empathy
- Work Ethic
- Adaptability and Flexibility
- Visual storytelling
- Google Suite
- Microsoft Office Suite
- Adobe Creative Suite
- Canva
- Social Media
- Work Planning and Prioritization
Hobbies and Interests
- Drawing and Painting
- Design
- Yoga
- Baking
- Reading
- Travel
- Nature
Timeline
Inventory Operations Shopkeeper
THE REALREAL
07.2024 - Current
Visual Merchandiser
CRATE & BARREL
09.2021 - 09.2023
Shift Manager
DOLCE SPAZIO GELATO
10.2018 - 07.2019
Administrative Assistant
SIADAT ENTERPRISES
08.2015 - 06.2016
Bachelor of Science - Marketing
SAN FRANCISCO STATE UNIVERSITY
General Studies
WEST VALLEY COLLEGE
Visual Communication
NORTHERN ARIZONA UNIVERSITY
High School Diploma -
PRESENTATION HIGH SCHOOL