Prepare and ship customer orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
Manage inventory movement by ensuring the accurate and timely processing of mark-downs, transfers and consolidations, receiving and POS transactions
Contribute to company growth and security through implementation of loss prevention policies & procedures
Support visual merchandising team by outfitting that is reflective of trend, reinforcing the brand messaging, and inspires each customer
Proficiently use all core systems & technologies including: POS, Mac & Google Suite applications, Salesforce, Zipline
Maintain clean and organized selling floors and stockrooms
Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
Participate in all cycle and inventory counts
Visual Merchandiser
CRATE & BARREL
09.2021 - 09.2023
Created and executed inspiring visual displays for sales floor based on directives to highlight new and featured products
Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout store
Diligently replenished merchandise to ensure the store appears full and offers seamless customer experience
Collaborated within visual team to solve problems and enhance store aesthetics
Updated price changes and signage regularly to ensure accuracy
Engaged with every customer to deliver exceptional service
Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement
Built properly lit and well-maintained displays, creating inviting atmosphere in stores
Trained and supervised new team members in visual merchandising techniques for consistent brand presentation across store
Assisted with day-to-day operations, working efficiently and productively with all team members while maintaining organization and cleanliness of the stockroom and front of house
Shift Manager
DOLCE SPAZIO GELATO
10.2018 - 07.2019
Encouraged a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
Managed gelato counter, espresso bar, and cash register while maintaining a clean shop environment
Promoted additional items with beverages, increasing store sales
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
Supervised employees and oversaw quality compliance with company standards for food and services
Administrative Assistant
SIADAT ENTERPRISES
08.2015 - 06.2016
Performed accounting data entry, organizing daily receipts, and generating monthly reports
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
Managed filing system, entered data and completed other clerical tasks
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
<ul>
<li>Identify covetable and salable items using fashion and trend knowledge</li>
<li>Complete daily/weekly email recaps and monitor team reporting</li>
<li>Research and input designer codes into our internal system</li>
<li>Review all rejections within the inbound pipeline</li>
<li>Maintain a relationship with other departments as a brand and condition standards expert</li>
</ul> at The RealReal<ul>
<li>Identify covetable and salable items using fashion and trend knowledge</li>
<li>Complete daily/weekly email recaps and monitor team reporting</li>
<li>Research and input designer codes into our internal system</li>
<li>Review all rejections within the inbound pipeline</li>
<li>Maintain a relationship with other departments as a brand and condition standards expert</li>
</ul> at The RealReal
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.