Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Erin Schmalz

Overview

9
9
years of professional experience

Work History

Inventory Operations Shopkeeper

THE REALREAL
07.2024 - Current
  • Prepare and ship customer orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
  • Manage inventory movement by ensuring the accurate and timely processing of mark-downs, transfers and consolidations, receiving and POS transactions
  • Contribute to company growth and security through implementation of loss prevention policies & procedures
  • Support visual merchandising team by outfitting that is reflective of trend, reinforcing the brand messaging, and inspires each customer
  • Proficiently use all core systems & technologies including: POS, Mac & Google Suite applications, Salesforce, Zipline
  • Maintain clean and organized selling floors and stockrooms
  • Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
  • Participate in all cycle and inventory counts

Visual Merchandiser

CRATE & BARREL
09.2021 - 09.2023
  • Created and executed inspiring visual displays for sales floor based on directives to highlight new and featured products
  • Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout store
  • Diligently replenished merchandise to ensure the store appears full and offers seamless customer experience
  • Collaborated within visual team to solve problems and enhance store aesthetics
  • Updated price changes and signage regularly to ensure accuracy
  • Engaged with every customer to deliver exceptional service
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement
  • Built properly lit and well-maintained displays, creating inviting atmosphere in stores
  • Trained and supervised new team members in visual merchandising techniques for consistent brand presentation across store
  • Assisted with day-to-day operations, working efficiently and productively with all team members while maintaining organization and cleanliness of the stockroom and front of house

Shift Manager

DOLCE SPAZIO GELATO
10.2018 - 07.2019
  • Encouraged a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Managed gelato counter, espresso bar, and cash register while maintaining a clean shop environment
  • Promoted additional items with beverages, increasing store sales
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
  • Supervised employees and oversaw quality compliance with company standards for food and services

Administrative Assistant

SIADAT ENTERPRISES
08.2015 - 06.2016
  • Performed accounting data entry, organizing daily receipts, and generating monthly reports
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
  • Managed filing system, entered data and completed other clerical tasks
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient

Education

Bachelor of Science - Marketing

SAN FRANCISCO STATE UNIVERSITY

General Studies

WEST VALLEY COLLEGE

Visual Communication

NORTHERN ARIZONA UNIVERSITY

High School Diploma -

PRESENTATION HIGH SCHOOL

Skills

  • Creativity
  • Attention to detail
  • Empathy
  • Work Ethic
  • Adaptability and Flexibility
  • Visual storytelling
  • Google Suite
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Canva
  • Social Media
  • Work Planning and Prioritization

Hobbies and Interests

  • Drawing and Painting
  • Design
  • Yoga
  • Baking
  • Reading
  • Travel
  • Nature

Timeline

Inventory Operations Shopkeeper

THE REALREAL
07.2024 - Current

Visual Merchandiser

CRATE & BARREL
09.2021 - 09.2023

Shift Manager

DOLCE SPAZIO GELATO
10.2018 - 07.2019

Administrative Assistant

SIADAT ENTERPRISES
08.2015 - 06.2016

Bachelor of Science - Marketing

SAN FRANCISCO STATE UNIVERSITY

General Studies

WEST VALLEY COLLEGE

Visual Communication

NORTHERN ARIZONA UNIVERSITY

High School Diploma -

PRESENTATION HIGH SCHOOL
Erin Schmalz