Erin Schrett
Buffalo,NY
Summary
Hardworking professional who pays attention to detail and is knowledgeable about processing and keying international shipments entering the US. Seeking a position to further my knowledge and skills within the logistics industry.
Overview
10
10
years of professional experience
Work History
Customs Trade Coordinator
Fedex Logistics
2023.09 - Current
- Processed and keyed shipping documentation, maintaining compliance with US Customs.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Completed all FLC training modules timely keeping up with rules and regulations for Fedex as well as US Customs.
- Keeping up with processing cages that come back from being prevented, making any and all corrections needed timely.
- Completed QDM apprentice
- Earned a Bravo Zulu award within the first year of being with the company.
Billing Specialist
Elderwood Health Plan
2021.10 - 2023.09
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Created and submitted monthly Medicaid billing using ePaces for over 1,000 members.
- Heavy use of Microsoft Excel for claims reporting.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Handled the flow of member inquiries regarding their billing issues.
FEP Claims And Service Representitive
Blue Cross Blue Shield
2019.07 - 2021.10
- Process claims pending for errors and edits efficiently
- Working claim deferrals with proper coding for finalization in the claim process
- Sending appropriate correspondence when needed
- Heavy customer service, answering incoming phone calls and helping federal employees with their health insurance needs.
- Proficient in using multiple software programs simultaneously
- Using multiple applications simultaneously
Assistant Manager
Delta Sonic Carwash
2018.09 - 2019.07
- Daily paperwork, accounting, balancing cash flow.
- Heavy customer service skills.
- Responsible for managing staff during shifts.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Front Desk Manager
BCPA Fitness
Medical Fitness Center
2014.10 - 2018.05
- Efficient in Electronic Medical Records (EMR) Software and Microsoft Word.
- Responsible for managing front desk duties of three to four people.
- Excelled in scheduling appointments for Cardiac Rehab, Lipid Clinic, Physical Therapy & Wellness appointments.
- Proficient handling of the billing and copay collection for Cardiac Rehab and Lipid Clinic.
- Knowledge of diagnostic codes and ICD 10 coding.
Education
A.S - Business Administration
Erie Community College
Buffalo, NYSkills
- Billing
- Shipping Logistics
- Customer service
- Electronic Medical Records (EMR) Software
- Microsoft Office
- Problem solving
- Multi-tasking
Timeline
Customs Trade Coordinator
Fedex Logistics
2023.09 - Current
Billing Specialist
Elderwood Health Plan
2021.10 - 2023.09
FEP Claims And Service Representitive
Blue Cross Blue Shield
2019.07 - 2021.10
Assistant Manager
Delta Sonic Carwash
2018.09 - 2019.07
Front Desk Manager
BCPA Fitness
Medical Fitness Center
2014.10 - 2018.05
A.S - Business Administration
Erie Community College
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