Summary
Overview
Work History
Education
Skills
Timeline
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Erin Shick

Cleveland,Ohio

Summary

Dynamic professional with a proven track record in the food and beverage industry, excelling in customer engagement and event coordination. Adept at managing timelines, fostering partnerships and promoting products, I thrive in evolving environments. My energetic problem-solving skills and collaborative approach have consistently driven successful program rollouts and enhanced brand visibility.

Overview

9
9
years of professional experience

Work History

Bartender, Mixologist

NCR Ventures
Chagrin Falls, Ohio
05.2024 - Current
  • Selling through storytelling and presentation by building trust and rapport in customer-facing conversations; adapting messaging to diverse audiences in a fast-paced environment.
  • Keeping pace with industry trends, real-time data updates, and coordination with suppliers.

Operations & Account Manager

Unrefined Meal Prep
Cleveland, Ohio
03.2021 - 04.2024
  • Managed end-to-end coordination of a premium weekly meal prep delivery program, overseeing scheduling, packaging, and delivery logistics from the commercial kitchen to the customer’s doorstep.
  • Maintained internal documentation and shared resources across teams using Teams, SharePoint, Asana, and Slack software platforms.
  • Collaborated with cross-functional teams to meet sales, proficiency, and customer retention goals.
  • Organized product and marketing materials needed for sales events across NE Ohio, managing and prioritizing demanding event timelines, up to three events per week.
  • Managed partnerships with local event coordinators to maintain priority access and booth spaces.
  • Assisted with campaign marketing to improve customer engagement and brand awareness. During Events, I ensured booth layouts were approachable and representative of the company brand.

Private in-Home Caregiver

The Latessa Family
Cleveland, Ohio
04.2020 - 03.2021
  • Served as primary liaison for the client, scheduling and coordinating appointments between family members, doctors, and other caregivers. Provided 24/7 assistive care and support for the client.
  • Provided ambulatory assistance to ensure a positive quality of life; giving observational feedback related to physical and cognitive aptitude.
  • Assisted with end-of-life palliative care to ensure a comfortable passing.

Bar Coach, Event Planning, Mixologist

Ruth's Chris Steak House
Baltimore, Maryland
08.2016 - 03.2020
  • Implemented 'Say It, Do It' Training Courses for new staff.
  • Scheduled support staff and properly delegated tasks to remain within budget.
  • Maintained a flexible and responsive attitude to any and all changes to ensure guest satisfaction.

Assistant Director

Brendan Corporation
Washington, DC
08.2016 - 12.2017
  • Drafted grants to enable the organization to have a broader and more effective presence in the non-profit sphere; establishing a diverse network of benefactors, including Autism Speaks.
  • Developed a unique curriculum to ensure the inclusion of all learning differences in children, enabling growth and self-confidence.
  • Managed support staff and volunteers to ensure prompt and accurate distribution of all program materials.

RATIONAL AG
Landsberg am Lech, Germany
09.2023
  • Assisted video production marketing to showcase RATIONAL's use of high-end, commercial kitchen products.

Education

Bachelor of Science - Strategic Communication & Supply Chain Management

Miami University
Oxford, Ohio

Skills

  • Customer engagement
  • Event coordination
  • Partnership management
  • Energetic problem solver
  • Product promotion
  • Team collaboration

Timeline

Bartender, Mixologist

NCR Ventures
05.2024 - Current

RATIONAL AG
09.2023

Operations & Account Manager

Unrefined Meal Prep
03.2021 - 04.2024

Private in-Home Caregiver

The Latessa Family
04.2020 - 03.2021

Bar Coach, Event Planning, Mixologist

Ruth's Chris Steak House
08.2016 - 03.2020

Assistant Director

Brendan Corporation
08.2016 - 12.2017

Bachelor of Science - Strategic Communication & Supply Chain Management

Miami University

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