Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Erin Shirhall

Raleigh,NC

Summary

Personable and organized professional with a talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating a collaborative atmosphere to enhance productivity and deliver impactful results.

Overview

3
3
years of professional experience

Work History

Team Leader

Panera Bread
06.2023 - Current
  • Lead and motivate a team of employees to ensure efficient restaurant operations and excellent customer service
  • Provide coaching and support, helping staff manage tasks and meet performance expectations in a fast-paced environment
  • Collaborate with team members from diverse backgrounds, adapting to various personalities and communication styles
  • Ensure customer satisfaction by addressing inquiries and resolving issues in a timely, professional manner

Cheerleading Coach

Weddington Elementary
08.2021 - 02.2024
  • Coached elementary and middle school students in cheerleading clinics, focusing on stunting and tumbling techniques
  • Developed lesson plans and training schedules to enhance skills, teamwork, and confidence among participants
  • Built strong rapport with students and parents, fostering an inclusive and supportive environment
  • Demonstrated patience and adaptability in teaching complex skills to children of varying experience levels

Greeter / Customer Service

Matthews Sportsplex
05.2022 - 05.2023
  • Greeted attendees at various sporting events, ensuring a positive and welcoming first impression
  • Managed guest inquiries, provided event information, and directed individuals to appropriate locations
  • Maintained a high level of professionalism and customer focus, consistently ensuring a pleasant event experience
  • Developed communication and problem-solving skills while interacting with a diverse range of customers

Education

Bachelor of Arts - Communications, Psychology

North Carolina State University
Raleigh, NC
05.2028

High School Diploma -

Weddington High School
Monroe, NC
06.2024

Skills

  • Customer Service
  • Leadership
  • Safety awareness
  • Time Management
  • Adaptability
  • Listening Skills
  • Mentoring
  • Verbal and written communication
  • Welcoming demeanor
  • Patience and composure

Interests

  • Web Development and Design
  • Creative Writing
  • Personal Development and Self-Improvement
  • I have a passion for photography and editing photos
  • Enjoy creating and following blogs and vlogs


Timeline

Team Leader

Panera Bread
06.2023 - Current

Greeter / Customer Service

Matthews Sportsplex
05.2022 - 05.2023

Cheerleading Coach

Weddington Elementary
08.2021 - 02.2024

High School Diploma -

Weddington High School

Bachelor of Arts - Communications, Psychology

North Carolina State University

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Erin Shirhall