Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Erin Shively

Gig Harbor,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Professional Ski Patroller

White Pass Ski Area
Naches, WA
11.2023 - Current
  • Assisted with avalanche control operations, including setting off explosives and assessing snowpack stability.
  • Performed first aid and CPR on injured skiers and snowboarders in a timely manner.
  • Provided emergency medical services at the scene of accidents or emergencies.
  • Enforced rules and regulations to ensure safe skiing practices among guests.
  • Maintained accurate records of incidents, injuries, lift evacuations, and other relevant data.
  • Educated guests about mountain safety protocols through presentations or one-on-one interactions.

Sales Associate

Recreational Equipment Inc.
Tacoma, WA
04.2017 - Current
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Sales Assistant

Harborview Outdoor Sales
Gig Harbor, WA
12.2014 - 05.2018
  • Met with Retail Buyers to show the product lines represented by Harborview Outdoor Sales.
  • Work with Retailers at semi-annual WWSRA, and Outdoor Retailer trade shows.
  • Additional responsibilities include scheduling meetings, modeling apparel, and assisting in Trade Show Booth set up, tear down and product display.
  • Met with local buyers to showcase product lines and discuss new features within each product line.
  • Assisted in creating displays to promote products.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

Education

Gig Harbor High School
Gig Harbor, WA

Apparel Merchandise

Washington State University
Pullman, WA

Skills

  • CPR Certified
  • AIARE 1 Certification
  • Outdoor Emergency Care Certification
  • Emergency Response Skills
  • Organizational Skills
  • Friendly, positive attitude
  • Good work ethic
  • Microsoft Office expertise
  • Retail sales customer service
  • Strong written and verbal communication skills
  • Quick and adaptable learner
  • Experienced day hiker/backpacker
  • LNT Level 1 Instructor Certified

Professional References

  • Graceann Tonna; Manager at Recreational Equipment Inc. Contact info: (phone) 253-671-1938 (email) gtonna@rei.com
  • Jim Matthews; Professional Reference with White Pass Ski Patrol. Contact info: (phone) 509-949-4282 (email) wpspjim@yahoo.com)

Timeline

Professional Ski Patroller

White Pass Ski Area
11.2023 - Current

Sales Associate

Recreational Equipment Inc.
04.2017 - Current

Sales Assistant

Harborview Outdoor Sales
12.2014 - 05.2018

Gig Harbor High School

Apparel Merchandise

Washington State University

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Erin Shively