Erin Sims
Greenwood,Indiana
Summary
Results-oriented leader with expertise in team development and opportunity identification. Proven success in dynamic environments utilizing strategic decision-making and project management skills. Committed to maximizing organizational potential through effective collaboration and focused execution.
Overview
21
21
years of professional experience
Work History
Aide for special needs transportation
Greenwood School Transportation
01.2024 - Current
- Facilitated safe transportation for students daily by riding the bus.
- Provided assistance to students, ensuring their needs were met during transit.
- Monitored student behavior to maintain a safe and supportive environment on the bus.
- Communicated effectively with students to address concerns and enhance comfort during rides.
- Collaborated with transportation staff to coordinate schedules and improve service efficiency.
- Trained in emergency procedures to ensure student safety during transportation incidents.
- Developed strong relationships with students, fostering trust and open communication during rides.
- Promoted a positive atmosphere by encouraging respectful interactions among students.
Workers Compensation Secretary
Greenwood Orthopaedics
01.2019 - 01.2024
- Facilitated smooth communication by answering a high volume of incoming phone calls.
- Coordinated and organized appointments for patients, ensuring optimal scheduling efficiency.
- Secured necessary authorizations from relevant parties to facilitate timely patient care.
- Managed billing processes, ensuring accuracy and compliance with established guidelines.
- Enhanced patient experience by providing timely updates on appointment status and authorizations.
- Maintained accurate and organized patient records for effective information retrieval and management.
- Collaborated with healthcare providers to streamline appointment scheduling and authorization processes.
Patient Access
Community
02.2019 - 09.2020
- Demonstrated personal accountability, driving high performance in work outcomes.
- Thrived in fast-paced environments, ensuring timely task completion and efficiency.
- Collaborated effectively within teams, enhancing support and guidance for colleagues.
- Adapted quickly to new challenges, demonstrating flexibility and eagerness to learn.
- Communicated clearly, both verbally and in writing, fostering strong team interactions.
- Provided team support, enhancing overall productivity and collaboration across tasks.
Front Office Supervisor
Center for Diagnostic Imaging
01.2007 - 01.2019
- Supervised over 20 employees, enhancing team performance and productivity.
- Streamlined hiring and orientation processes for new employees, improving onboarding efficiency.
- Managed payroll and attendance, ensuring compliance and timely employee compensation.
- Coordinated PTO schedules, optimizing workforce availability and operational efficiency.
- Oversaw daily operations, maintaining high standards of service and productivity.
- Resolved billing issues swiftly, ensuring customer satisfaction and accurate accounts receivable.
Ortho Indy
01.2005 - 01.2007
- Patient registration
- Test scheduler
- Check – out
- Pre-Certification for diagnostic testing
Education
High School Diploma -
Skills
- Integrity-based Leadership
- Solution Development
- Development of Strategic Alliances
- Process Improvement
- Team Builder
- Congenial Listener & Patient Advocate
Timeline
Aide for special needs transportation
Greenwood School Transportation
01.2024 - Current
Patient Access
Community
02.2019 - 09.2020
Workers Compensation Secretary
Greenwood Orthopaedics
01.2019 - 01.2024
Front Office Supervisor
Center for Diagnostic Imaging
01.2007 - 01.2019
Ortho Indy
01.2005 - 01.2007