Erin Slavik
Leander,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept in various systems and processes within the Student Affairs and Student Accessibility Departments.
Overview
8
8
years of professional experience
Work History
Student Accessibility Services
Austin Community College
Round Rock
05.2023 - Current
- Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
- Suggests suitable accommodations for students to use throughout the semester.
- Provides training to students, faculty, and staff on navigation and use of disability management system.
- Assists in monitoring student academic progress and use of approved accommodations.
- Offers support to students by sharing knowledge about the college enrollment process such as admissions, financial aid, and assessment.
- Managed documentation and data entry of student sessions in college-wide systems such as AIM, eDaisy, Box, etc.
- Prepared and co-facilitated workshops and seminars to support recruitment and retention of students with disabilities, as well as provide information about the SAS process to faculty and staff.
- Provided support to 473 students in this role.
Student Accessibility Services
Austin Community College
Round Rock
06.2022 - 05.2023
- Provide assistance for current and future SAS students who are seeking accommodations.
- Schedule appointments for students to discuss services or to review services being provided.
- Compile data and reports pertaining to students with disabilities being served by SAS.
- Maintain and update student information database and files.
- Provide information at the campus and regional level regarding SAS services.
- Responds to general inquiries in person, by telephone, or via email.
- Provide clerical and administrative support in a variety of SAS functions and staff through various tasks including, but not limited to data entry, copying, filing, maintaining inventories, and processing documents and paperwork.
- Offered guidance to a total of 44 students while in this position.
Student Affairs Assistant
Austin Community College
Round Rock
06.2019 - 06.2022
- Provide assistance for current, former, and future students on student affairs processes including but not limited to, application, registration, and admissions.
- Assessed and monitored the status of student records, ensuring timely resolution of holds and maintaining accurate information about their academic progress.
- Respond to questions and inquiries in person, by telephone, and via email.
- Schedule appointments and assist with check-in processes for departments such as Advising, Student Accessibility Services, and Support Center.
- Offered support to a total of 2,920 students in this role.
Manager/Supervisor
Allens Boots
Round Rock
03.2019 - 06.2019
- Maintained team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided leadership during times of organizational change or crisis situations.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Efficiently oversaw the operations of an 8-person team.
Shift Lead Manager
Walgreens
Hutto
04.2017 - 01.2019
- Supervised 15 employees and oversaw quality compliance with company standards.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Collaborated with coworkers to improve customer experience.
- Monitored performance of staff to ensure quality standards were met.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Ensured proper stock levels were maintained throughout the shift.
Assistant General Manager
Fast Eddies
Round Rock
06.2016 - 02.2017
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Effectively managed waitress team schedules, optimizing coverage and leveraging individual strengths.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Organized special events such as promotions or fundraisers to drive business growth.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Effectively led and directed an 11-person team.
Education
Bachelor of Science in Sociology -
Texas A&M University Central Texas
Associate of Arts -
Austin Community College
Diploma -
Bastrop High School
Skills
- Ability to work under pressure
- Excellent communication
- Team Management
- Problem-solving
- Detail oriented
- Fast learner
- Organized
Softwares
Accessible Info. Management
Glean by Sonocent
Microsoft Suite
Google Suite
Self-Service
Degree Map
AccessText
Blackboard
Accudemia
Kurzweil
Workday
Datatel
Inspire
eDaisy
Adobe
BOX
Timeline
Student Accessibility Services
Austin Community College
05.2023 - Current
Student Accessibility Services
Austin Community College
06.2022 - 05.2023
Student Affairs Assistant
Austin Community College
06.2019 - 06.2022
Manager/Supervisor
Allens Boots
03.2019 - 06.2019
Shift Lead Manager
Walgreens
04.2017 - 01.2019
Assistant General Manager
Fast Eddies
06.2016 - 02.2017
Bachelor of Science in Sociology -
Texas A&M University Central Texas
Associate of Arts -
Austin Community College
Diploma -
Bastrop High School
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