Erin Spinelli
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Coordinator
Janitors Supply Company Inc
07.2023 - Current
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
Benefits Representative
American Income Life Insurance Company
10.2018 - 07.2023
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Improved client retention rates by offering tailored policy recommendations that met their unique requirements and goals.
Student Life Coordinator
IJGA
06.2014 - 08.2018
- Served as a liaison between students, parents, faculty, and administration to foster open communication and collaborative problem-solving efforts.
- Assisted students in developing effective problem-solving skills, fostering greater self-reliance and confidence.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Addressed student concerns and needs proactively, implementing necessary changes to improve the overall experience.
Education
Master of Social Work - Social Work
Marywood University
Scranton, PABachelor of Science - Social Work
Lock Haven University
Lock Haven, PASkills
- Resident relations
- Clerical skills
- Microsoft office
- Customer service-focused
- Staff management
- Invoice processing
- Collections experience
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
Timeline
Accounts Receivable Coordinator
Janitors Supply Company Inc
07.2023 - Current
Benefits Representative
American Income Life Insurance Company
10.2018 - 07.2023
Student Life Coordinator
IJGA
06.2014 - 08.2018
Master of Social Work - Social Work
Marywood University
Bachelor of Science - Social Work
Lock Haven University
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