Erin Spradley
Fort Worth,Tx
Summary
Offering strong organizational skills and keen eye for detail, eager to learn and grow. Brings ability to quickly grasp knowledge, processes and perform data entry and document management tasks with precision. Ready to use and develop administrative and organizational skills.
Overview
12
12
years of professional experience
Work History
Escrow Assistant
First American Title Company
12.2020 - 06.2025
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Ensured accuracy of legal documents such as deed transfers, tax certificates, insurance binders, along with thorough review before submission.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
Medical Spa Concierge
Omni Hotel
09.2018 - 04.2020
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Maintained accurate and up-to-date records of guest information.
- Streamlined front desk operations through proficient use of booking software and diligent recordkeeping.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Facilitated seamless communication between guests, therapists, and management to ensure smooth spa operations daily.
- Managed inventory control processes for retail products to reduce waste while maintaining stock availability for clients'' purchase needs.
Waitress
Twin Peaks
01.2015 - 10.2019
- Welcomed customers to our establishment with a smile
- Developed an effective approach for advising customers on food and drinks
- Listened for customers like/dislikes, to make appropriate suggestions
- Used appealing, descriptive phrases to describe dishes
- Fostered repeat customers through consistently providing quick, well-timed professional service
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Hooters
03.2014 - 01.2015
- Greeted customers with friendly and positive attitude
- Took orders form patrons for food and beverages
- Served food and beverages to patrons to tables as required
- Checked with customers to ensure that they were enjoying their meals and took action to correct any problem
Administrative Assistant
Gateway Access Immigration Consulting
06.2013 - 09.2013
- Improved inter-agency communication by participating in meetings, conferences, and training sessions related to immigration enforcement issues.
- Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.
- Operated office machines, such as photocopiers and scanners, voice mail systems and personal computers
- Answered telephones, directed calls and took messages
- Compiled, copied and sorted records
- Communicated with clients, employees and other individuals to answer questions and explain information
- Opened and sorted incoming mail, prepared outgoing mail
Education
Associate of Science -
Tarrant County Community College
Fort Worth, TXHigh School Diploma -
Crowley High School
Crowley, TXSkills
- Escrow knowledge
- Customer service
- Substantial communication skill
- Call center operations
- Critical thinking
- Data entry
- Team Player
- Dedicated
- Microsoft Excel proficiency
- Finance and accounting operations
- Office administration
Timeline
Escrow Assistant
First American Title Company
12.2020 - 06.2025
Medical Spa Concierge
Omni Hotel
09.2018 - 04.2020
Waitress
Twin Peaks
01.2015 - 10.2019
Waitress
Hooters
03.2014 - 01.2015
Administrative Assistant
Gateway Access Immigration Consulting
06.2013 - 09.2013
Associate of Science -
Tarrant County Community College
High School Diploma -
Crowley High School