Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Steimel

Hazlet,NJ

Summary

Self-motivated person that brings organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Front End Manager

Wine Academy Superstores
11.2014 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained team members on cash register operation and cash handling.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.

Truck Ticketing Coordinator

NGL Wholesale LLC
12.2012 - 08.2024
  • Experienced Right Angle scheduling user performing all truck invoicing for North East Sales Team
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations from truckers, suppliers, and sales team
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Kept high average of performance evaluations.

Accounts Receivable Clerk

Texas Liquids
01.2003 - 07.2012
  • Entered data, generated reports, and produced tracking documents on c3 software
  • Gathered and organized orders with sales team to accurately bill their orders
  • Gathered and organized materials to support operations through excel sales sheets.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Followed up with customers on payment of invoices.
  • Processed all accounts payable invoices on MAS90 and send out payments
  • Collected all payments from lockbox report and apply to open invoices on accounts
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Kept high average of performance evaluations.

Education

No Degree - Accounting And Business Management

Brookdale Community College
Lincroft, NJ

Skills

  • Customer Service
  • Data Entry
  • Relationship Building
  • Schedule Coordination
  • Accounts Payable and Receivable
  • Support Services
  • Handling Complaints

Timeline

Front End Manager

Wine Academy Superstores
11.2014 - Current

Truck Ticketing Coordinator

NGL Wholesale LLC
12.2012 - 08.2024

Accounts Receivable Clerk

Texas Liquids
01.2003 - 07.2012

No Degree - Accounting And Business Management

Brookdale Community College

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Erin Steimel