Erin Stout
Wendell,NC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Aldi
11.2011 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Fill in for General Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
Assistant Manager
Triangle Rent A Car
06.2002 - 11.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Skills
- Problem-Solving
- Retail Operations
- Inventory Control
- Customer experience
- Customer Service and Engagement
- Team Building and Leadership
- Attention to Detail
- Training Management
- Staff Scheduling
Timeline
Assistant Store Manager
Aldi
11.2011 - Current
Assistant Manager
Triangle Rent A Car
06.2002 - 11.2011
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