Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Taylor

Ann Arbor

Summary

Adaptable leader with a great work history and a motivational approach. Skilled at leading a team yet also collaborating effectively with others. Determined and resilient with a focus on getting a job done, and doing it well.

Overview

5
5
years of professional experience

Work History

Ice Cream Shop Manager

Ice Cream Garage
03.2023 - Current

Maintained a clean and inviting store environment for both customers and employees

Delivered excellent customer service by addressing and resolving customer concerns

Managed inventory control, cash control, and store opening and closing procedures

Managed inventory levels by restocking products

Volunteer

First United Methodist Church
01.2020 - 07.2024

Cared for children ranging in age from newborns to sixth graders

Helped manage lessons and kept students on track

Supervised free time

Assisted in parent pickup

Treasurer

Senior Executive Board
06.2023 - 05.2024

Coordinated fundraising efforts and raised over $10,000

Designed, ordered, and distributed over 200 Senior Class T-shirts

Organized class bonding events throughout the school year

Actively participated in weekly meetings


Blood Drive Coordinator

National Honors Society
02.2023 - 05.2024

Incentivized nearly 200 students to donate blood

Coordinated semi-annual blood drives

Organized and recruited volunteers

Received a Versiti Leaders For Life recognition


Host

Walker Roadhouse
01.2024 - 03.2024

Fairly sat and distributed all parties among waitresses

Answered customer questions about hours, seating, and menu information

Took reservations and informed of accurate wait times.

Enhanced customer satisfaction by promptly greeting and seating guests upon arrival

Education

BBA - Business

University of Michigan - Ann Arbor
Ann Arbor, MI
05.2028

High School Diploma -

Grandville High School
Grandville, MI
05.2024

Skills

Customer Service

Employee Management

Health and safety

Task Delegation

Team Leadership

Relationship Building

  • Customer Engagement
  • Policy Enforcement
  • Store operations

Timeline

Host

Walker Roadhouse
01.2024 - 03.2024

Treasurer

Senior Executive Board
06.2023 - 05.2024

Ice Cream Shop Manager

Ice Cream Garage
03.2023 - Current

Blood Drive Coordinator

National Honors Society
02.2023 - 05.2024

Volunteer

First United Methodist Church
01.2020 - 07.2024

BBA - Business

University of Michigan - Ann Arbor

High School Diploma -

Grandville High School
Erin Taylor