Erin Taylor
Tyler,TX
Summary
A professional prepared for this role with strong customer service skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Real Estate Agent
Wood Real Estate Group, LLC
09.2016 - Current
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiate, facilitate, and manage real estate transactions.
- Advertise client properties through websites, social media, and real estate guides.
- Maintain connections with clients to encourage repeat business and referrals.
- Streamline communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicate with clients to understand property needs and preferences.
- Negotiate favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Consult with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Successfully manage multiple offers for sellers, securing the best possible outcome in each situation.
Data Entry Clerk
Schambach Ministries International
02.2012 - 08.2020
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
- Updated and maintained customer information, documents and records.
Bank Teller
Bank of America
08.2009 - 01.2012
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Removed mutilated currency from circulation.
- Maintained friendly and professional customer interactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Education
Real Estate Certification - Real Estate
Tyler Junior College West Campus
TylerSkills
- Excellent teamwork
- Contract Negotiation
- Buyer Representation
- Tech-Savvy
- Active Texas Real Estate License
- Customer Service-Oriented
- Professionalism and Courtesy
- Money Handling
- Customer relationship development
- Patience and Empathy
Timeline
Real Estate Agent
Wood Real Estate Group, LLC
09.2016 - Current
Data Entry Clerk
Schambach Ministries International
02.2012 - 08.2020
Bank Teller
Bank of America
08.2009 - 01.2012
Real Estate Certification - Real Estate
Tyler Junior College West Campus
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