Summary
Overview
Work History
Education
Skills
Timeline
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Erin Terry

Kirkland,WA

Summary

Results-driven Executive Assistant with 9+ years supporting C-suite leaders and senior executives in corporate, nonprofit, and high-growth organizations. Expert in streamlining operations, managing complex schedules, orchestrating high-profile events, and enhancing executive communications. Skilled in confidential information management, vendor relations, and cross-functional collaboration. Recognized for designing and implementing process improvements that reduce costs, improve efficiency, and enhance executive productivity. Proficient with Microsoft 365, Google Workspace, Teamwork, Canva, Fluxx, Box, ChatGPT, Concur, Workday, and Slack.

Overview

10
10
years of professional experience

Work History

Executive Assistant to Chief RLE Officer

Ewing Marion Kauffman Foundation
07.2024 - 08.2025
  • Managed complex calendars, meeting logistics, and cross-functional communication for the Chief Research, Learning, and Evaluation (RLE) Officer, ensuring seamless operations across multiple departments.
  • Designed and launched a structured onboarding program, accelerating new hire productivity by 30% and improving retention through early engagement initiatives.
  • Led multi-department event planning committees, managing budgets, timelines, and vendor relations for large-scale offsite events.
  • Created a centralized meeting and request system, cutting scheduling conflicts by 40% and enhancing cross-team coordination.

Executive Assistant to SVP of Operations

FedEx Office
07.2022 - 10.2023
  • Supervised an administrative support team, improving coordination through weekly strategic planning sessions.
  • Coordinated corporate jet travel for quarterly nationwide site visits, developing itineraries that ensured operational alignment at multiple locations.

Chief of Staff / Executive Assistant to VP of Facilities Management

WeWork
11.2020 - 06.2022
  • Promoted to Chief of Staff within my first year due to exceptional performance.
  • Partnered with Project Management Office (PMO) to revamp the internal communication plan, resulting in measurable eNPS score increases.
  • Designed and managed an intranet hub for Facilities Management, serving as sole content owner to ensure accuracy and accessibility.
  • Produced and edited a biweekly newsletter and launched a monthly recognition program that improved team morale and alignment.

Executive Assistant to CIO

Unico Properties LLC
02.2019 - 08.2020
  • Managed CIO scheduling, email prioritization, and project tracking, ensuring alignment with strategic priorities.
  • Planned semi-annual investor offsite meetings for 100+ attendees, managing contracts, budgets, and logistics.
  • Created an email organization system, increasing response efficiency and improving communication between executives and stakeholders.

Executive Assistant to SVP of HR (Contract)

Clearwater Paper Corporation
05.2018 - 10.2018
  • Oversaw corporate office space allocation and developed a long-term facilities plan, securing leadership approval for future growth needs.

Senior Administrator Coordinator (Contract)

ENGIE Insight Services, Inc.
11.2017 - 05.2018
  • Coordinated quarterly All Hands events for 1,000+ employees, managing logistics and vendor relations to deliver engaging, on-brand experiences.

Project Assistant

WSP
11.2015 - 10.2017
  • Provided high-level support to Washington State Department of Transportation program leaders, managing calendars, drafting executive correspondence, and ensuring smooth departmental operations.

Education

Bachelor’s Degree - Business Administration, Emphasis in Management

Carroll College
Helena, MT

Skills

  • Executive Calendar Management
  • Travel Coordination
  • Meeting Planning
  • Event Planning
  • C-Suite Support
  • Project Management
  • Process Optimization
  • Stakeholder Communication
  • Expense Report Management
  • Data & Document Management

Timeline

Executive Assistant to Chief RLE Officer

Ewing Marion Kauffman Foundation
07.2024 - 08.2025

Executive Assistant to SVP of Operations

FedEx Office
07.2022 - 10.2023

Chief of Staff / Executive Assistant to VP of Facilities Management

WeWork
11.2020 - 06.2022

Executive Assistant to CIO

Unico Properties LLC
02.2019 - 08.2020

Executive Assistant to SVP of HR (Contract)

Clearwater Paper Corporation
05.2018 - 10.2018

Senior Administrator Coordinator (Contract)

ENGIE Insight Services, Inc.
11.2017 - 05.2018

Project Assistant

WSP
11.2015 - 10.2017

Bachelor’s Degree - Business Administration, Emphasis in Management

Carroll College