Erin Lockhart
Thornton,CO
Summary
Results-driven business leader with over 15 years of experience in retail, real estate, and operations management. Proven track record of driving sales growth, optimizing talent, and delivering exceptional customer experiences. Adept at leading high-performance teams, managing budgets, and executing operational strategies to maximize efficiency and profitability. Strong problem solver with the ability to resolve complex issues and implement solutions that improve overall performance. Passionate about fostering a positive team environment and a culture of collaboration, growth, and excellence.
Overview
17
17
years of professional experience
Work History
Transaction Coordinator/Investor
The Sauer Team - Coldwell Banker
Denver Metro, CO
01.2023 - Current
- Managed execution of all transactions from contract to close for $40 million volume real estate team.
- Communicated effectively with clients, agents and other parties involved in the transaction.
- Resolved issues that may arise throughout the transaction process.
- Coordinated inspections, appraisals, title searches and other tasks associated with real estate transactions.
- Increased personal and team revenue by completing multiple home and property sales.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Purchased, renovated, leased, and managed personal investment rental properties.
Associate Broker/Investor
Coldwell Banker
Westminster, CO
06.2020 - 12.2022
- .Developed and implemented marketing strategies that enhanced property visibility and drove sales.
- Negotiated contracts and advised clients on pricing strategies to maximize property profits while ensuring market appeal.
- Built and maintained strong relationships with clients, driving high levels of customer satisfaction and repeat business.
- Managed multiple projects simultaneously while meeting tight deadlines set by clients or brokers.
- Utilized technology and CRM systems to streamline operations and improve workflow efficiency.
- Analyzed financial data to determine appropriate prices for properties being sold or purchased.
- Purchased, renovated, and sold multiple personal investment properties.
Store Director
Target
Wheat Ridge, CO
11.2016 - 01.2020
- Led a team of 250+ employees, including 7 Executive Team Leaders and 15 Departmental Supervisors, to consistently exceed sales targets.
- Drove annual sales growth from $42 million to $60 million, achieving 5-10% year-over-year growth.
- Managed P&L, payroll, and CapEx spending while ensuring compliance with all operational policies.
- Developed and mentored leadership teams, fostering a high-performance culture with a focus on succession planning and talent retention.
- Analyzed operational data to optimize store performance, focusing on sales, customer satisfaction, inventory management, and shrink reduction.
- Successfully executed store-level events and initiatives to drive customer engagement and sales.
- Facilitated open communication channels and constructive performance feedback.
Store Director
Target
Twin Falls, ID
07.2015 - 11.2016
- Led store turnaround, increasing sales by 10% and improving store ranking within the district from bottom to top.
- Implemented process improvements across all operational functions, including safety, inventory, merchandising, and customer service.
- Worked closely with district leadership to ensure store operations were aligned with corporate objectives and compliance standards.
- Promoted a culture of collaboration and empowerment, which increased team morale and productivity.
- Received regional recognition at national sales meeting for operational excellence.
Executive Team Leader, Human Resources
Target
Fort Collins, CO
08.2012 - 07.2015
- Managed employee relations for a team of 230+ employees, including talent acquisition, performance management, and leadership development.
- Successfully improved team member satisfaction survey metrics by double digits within the first year.
- Advised senior management on HR policies, procedures, and best practices to ensure a positive and compliant work environment.
- Supported succession planning by identifying and developing high-potential team members for future leadership roles.
- Maintained strict confidentiality with sensitive employee and company information
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Executive Team Leader, Logistics
Target
Fort Collins, CO
05.2010 - 08.2012
- Managed inventory levels to ensure optimal stock levels, reducing shortages and overages.
- Worked with vendors and external partners to ensure timely and accurate delivery of goods.
- Identified areas for improvement in logistics processes and implemented strategies that improved efficiency and reduced costs.
- Directed workflow between departments to ensure timely completion.
- Ensured compliance with all relevant government regulations related to transportation, warehousing, safety, and security protocols.
Executive Team Leader, Operations
Target
Superior, CO
04.2008 - 05.2010
- Led a team of 4 team leaders and 50 employees, ensuring targets for sales and operational objectives were met and exceeded.
- Managed daily operations including budgeting, staffing, resource allocation, and scheduling to ensure efficient store operations.
- Worked closely with senior leadership to implement strategies to improve productivity and customer service.
- Assessed and developed skill sets of team leaders and teams in allocating tasks and managing execution.
- Resolved conflicts between employees or customers in a timely manner while preserving positive relationships.
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO05-2013
Skills
- Team Building & Leadership
- Talent Optimization & Development
- Emotional Intelligence
- Performance Management
- Recruiting, Hiring, & Onboarding
- Employee Relations
- Conflict Resolution
- Succession Planning
- Profit Margin Optimization
- Operational Efficiency
- Process Improvement
- Logistics & Warehouse Management
- Customer Experience Management
- Effective & Open Communication
- Budget & Payroll Management
- Sales Growth & Performance
- Data Analysis & Reporting
- Problem Solving & Decision Making
- Strategic Planning
- Inventory Management
- Compliance & Safety
- Vendor Management
- Multitasking & Organization
- Investment Evaluation
- Contract Negotiation
- Transaction Management
- Relationship Building
- Professionalism
Quote
"Success isn't owned. It's leased, and the rent is due everyday"
J.J. Watt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transaction Coordinator/Investor
The Sauer Team - Coldwell Banker
01.2023 - Current
Associate Broker/Investor
Coldwell Banker
06.2020 - 12.2022
Store Director
Target
11.2016 - 01.2020
Store Director
Target
07.2015 - 11.2016
Executive Team Leader, Human Resources
Target
08.2012 - 07.2015
Executive Team Leader, Logistics
Target
05.2010 - 08.2012
Executive Team Leader, Operations
Target
04.2008 - 05.2010
Bachelor of Science - Business Management
Metropolitan State University of Denver
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