Summary
Overview
Work History
Education
Skills
Communication Skills
Timeline
Generic

ERIN TIZENO

Birmingham,AL

Summary

I am seeking employment with a company to grow professionally and personally while challenging myself and being allowed to use the skills, education, and past experiences in a way that is mutually beneficial to both myself and the employer. Upon looking forward to serving the organization and establish a career for myself. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.

Overview

10
10
years of professional experience

Work History

Non-Surgical Scheduling Coordinator

Andrews Sports Medicine
06.2017 - Current
  • Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
  • Streamlined communication between departments for improved schedule adherence and reduced conflicts.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
  • Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
  • Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
  • Minimized disruptions to daily operations during peak periods by proactively identifying potential bottlenecks in advance.

Anesthesia Technician

Children's Hospital Of Alabama
08.2014 - 06.2017
  • Anticipating the needs of the licensed anesthetist, setting up and troubleshooting anesthesia delivery systems, assisting in invasive line placement and monitoring, maintaining anesthesia supplies, cleaning and sterilizing anesthesia equipment
  • Streamlined workflow for smoother procedures by maintaining anesthesia equipment, supplies, and documentation.
  • Improved patient comfort by assisting anesthesia providers with the timely administration of medications and monitoring.
  • Increased efficiency in the operating room by promptly preparing and customizing anesthesia delivery systems as required.
  • Maintained a high standard of care by adhering to strict infection control guidelines when handling anesthesia equipment.
  • Contributed to a positive work environment by providing ongoing support to anesthesia providers throughout each procedure.
  • Minimized waste while maximizing resource availability, efficiently balancing inventory levels for essential anesthesia supplies.
  • Demonstrated professionalism and attentiveness while responding to urgent situations involving anesthesiology requirements or emergencies swiftly.

NURSING TECHNICIAN

PRINCETON BAPTIST HOSPITAL
01.2014 - 03.2015
  • Taking vital signs, assisting with hygiene and personal care, changing bed linens, assisting with meals, escorting patients, providing Foley and ostomy care, providing companionship, following orders from RN and Nurse Manager, documenting actions, practicing good hygiene and sterilization techniques
  • Enhanced patient comfort through diligent personal care tasks such as bathing, feeding, and changing linens.
  • Improved patient care by efficiently administering medications and performing accurate vital sign measurements.
  • Maintained a safe and clean environment for patients with diligent infection control practices and equipment sterilization procedures.
  • Streamlined nursing staff workflow by assisting in updating patient records and documenting treatment plans.

Education

DENTAL ASSISTING DIPLOMA (Accredited) -

TRI-STATE INSTITUTE
Birmingham, AL
01.2010

CNA TRAINING COURSE -

LAWSON STATE COMMUNITY COLLEGE
BIRMINGHAM, AL
01.2012

Associate of Science -

ANESTHESIA/STERILE PROCCESSING TECH
Birmingham, AL
01.2014

Skills

  • Experienced in taking blood sugars, blood pressures, pulse, and respirations as needed, assisted with personal hygiene as requested
  • Proven ability to deal tactfully with staff, residents/patient, and family members screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient files screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc
  • Maintains patient confidence and protects operations by keeping information confidential follows HIPPA guidelines
  • Process Improvement
  • Staff Coordination
  • Statistical Analysis
  • Strong Work Ethic
  • Confidentiality Requirements
  • Documentation and Reporting
  • Calendar Management
  • Schedule Management
  • Problem-Solving

Communication Skills

Excellent written and verbal communication skills, confident, articulate, and professional speaking abilities, speaking in public or to groups, excellent presentation and negotiation skills. Thrives in a team environment and works well with others, team leader and team player. Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Timeline

Non-Surgical Scheduling Coordinator

Andrews Sports Medicine
06.2017 - Current

Anesthesia Technician

Children's Hospital Of Alabama
08.2014 - 06.2017

NURSING TECHNICIAN

PRINCETON BAPTIST HOSPITAL
01.2014 - 03.2015

DENTAL ASSISTING DIPLOMA (Accredited) -

TRI-STATE INSTITUTE

CNA TRAINING COURSE -

LAWSON STATE COMMUNITY COLLEGE

Associate of Science -

ANESTHESIA/STERILE PROCCESSING TECH
ERIN TIZENO