Erin Valcourt
Cumberland,RI
Summary
My diverse rolls across various industries has succeeded me with valuable skills and experiences, positioning me well to leverage a new position. I excel and managing payroll functions, showcasing adaptability and strong problem solving skills. My ability to maintain accuracy and efficiency in challenging environments equips me to optimize payroll operations. Prepared to bring my expertise, I am enthusiastic to elevate payroll operations at your well established company.
Overview
27
27
years of professional experience
Work History
Payroll Manager
Chamberland Business Accounting
North Smithfield, RI
12.2020 - 01.2024
- Process payroll for over 160 small business clients weekly, bi-weekly, monthly and on demand ensuring accuracy of pay and deductions on Thompson Reutter Accounting software.
- Create and maintain employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Assist with auditing processes related to payroll.
- Prepare quarterly reports for government agencies such as 941s and annual W-2s.
- Maintain up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Develop and implement procedures to ensure accurate entry of payroll data into the system.
- Oversee payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Track employee vacation, personal and sick leave earnings and use.
- Make payments weekly to multiple 401k online portals and workers comp companies.
Office Manager
Security Concepts Inc.
Pawtucket, RI
03.2018 - 01.2020
- Oversee office financial management, including AP/AR and payroll administration.
- Relocated to new location while implementing new best practices during a time of growth and transition.
- Complete billing, collections and reporting duties on daily basis.
- Communicate with clients to resolve all inquiries and schedule appointments.
- Generate financial reports for management review.
- Collaborate closely with the President to effectively improve office operations.
- Maintain impeccable office organization to support efficiency, professionalism and performance.
- Oversee all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Office Manager
RI Alarms
Warwick, RI
10.2016 - 03.2018
- Complete billing, collections and reporting duties on daily basis.
- Coordinate travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Mitigate project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
- Maintain office supplies inventory by checking stock and ordering new supplies as needed.
Relationship Manager
KB Surfaces
Smithfield, RI
05.2013 - 08.2016
- Address inquiries from clients and relationship management department team members.
- Offer clients personalized options to answer wide range of needs.
- Collaborate with various departments to improve communication and deliver individualized customer solutions.
- Generate new leads through various prospecting methods, which presented opportunities to sell services and build a larger client base.
- Achieve client loyalty through quality, productivity, service and proactive management.
Sales Executive
The Washington Trust Company
Cranston, RI
05.2010 - 01.2013
- Sales techniques such as cold calling, prospecting and networking to obtain new customers and penetrate new markets.
- Strengthened profit opportunities by developing key customer relationships and managing resources per sales objectives.
- Attend trade shows for product development training.
- Deliver consistent communication with customers after each transaction by phone or email to answer any follow up questions.
Assistant Manager
Citizens Bank
Providence, RI
06.1997 - 05.2010
- Awarded Banker of the year for 3 years by exceeding sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Provide leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Improve profitability and develop pipeline leveraging multiple marketing channels and sales strategies.
- Cultivate professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Skills
- Effective Communication
- Organized for efficiency
- Time management ability
- Ethical conduct
- Self-directed
- Detail oriented
Custom
Valarie Bottesini - Chamberland Business Accounting 813-395-4309
Robert Quirk – RI Alarms & Citizens Bank 401-241-4100
Steve Andriozzi - Benevolent Protection Order of Elks 401-230-0595
Custom
Elite Competitive Dancers ~Secretary 2012-2015 ~Member 2016-2017
Quickbooks~Fred Pryor 2017
Excel~ CCRI ~ Jan 2019
RI Notary Public Training~ February 2020
RI Tips Certification- September 2022
Benevolent Protection Order of Elks- Chaplain April 2023-Present
Drug Awareness Coordinator April 2023-Present
Timeline
Payroll Manager
Chamberland Business Accounting
12.2020 - 01.2024
Office Manager
Security Concepts Inc.
03.2018 - 01.2020
Office Manager
RI Alarms
10.2016 - 03.2018
Relationship Manager
KB Surfaces
05.2013 - 08.2016
Sales Executive
The Washington Trust Company
05.2010 - 01.2013
Assistant Manager
Citizens Bank
06.1997 - 05.2010
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