Erin Veraguth
Summary
Growth Oriented Leader with Exceptional Customer Focused Sales and Service Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Food and Retail.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Operations
Chartwells Higher Education, Missouri State University
09.2022 - Current
- Oversee 3 Residential and 8 Retail Operations 11.2M Revenue FY23
- Lead a Diversified Team of 4 Salaried Directors and 305 hourly associates
- Complex Labor Champion
- Chartwells Meal Plan Think Tank Team Fall ‘23
- Work hand in hand with Campus Executive Chef and Traveling Corporate Chefs and Leadership
- Achieved budgeted food cost and labor % and improved significantly over Prior Year
Store Manager
Family Center Farm And Home
10.2016 - 09.2022
- Family Center Farm and Home of Ozark, Driving weekly and monthly revenue increases of 80% + over PY
- Opening Team and Grew St Joseph location to over 8M in 2017
- Opening Manager Ozark location 2018 from 1.5M to 10.2M in 2022
- Manage all aspects of a retail farm and home retail sales including HR, Cash Reports
- Inventory, Receiving, Sponsorships, Hardware, Seasonal, Farm and Ranch, Footwear, Apparel, Feed, Tack, Vet, Pet, Décor and Power Equipment
- Lead average of 42 Employees, 2 Assistant Managers and 2 Keyholder
- Company leader OSHA Certification training/tracking and Employee Cross-Training, Bucket Sale Champion Team consecutively 5 yrs. Hot Deal Champion.
Franchise Owner/Operator
The Human Bean of St. Joseph
01.2016 - 01.2018
- Achieved Human Bean record average $6.45 check average
- Grew sales to over $680K first year
- Sold business in 2018
Food Service Director
ARAMARK – Benedictine College - Higher Education
07.2010 - 01.2016
- Responsible for financial P&L, Fiscal budgeting, and Monthly projections
- Manage Food and production, QA, and Food Safety for $3.8M Operation
- Lead all units of Resident Dining, Retail, Catering, Camps, and Special Events
- Assisted in Design and oversaw construction of 720 seat Dining Hall and new service concepts
- Lead Catering Events for up to 1400 guests and up to 32 events simultaneously
- Implemented and lead Kronos time management – manage repeatable business model of reporting and identify scheduling risks and opportunities
- Unit HR Generalist
- Exceeded both Revenue and Profit +110% and +112% growth FY2015
Assistant Food Service Director
ARAMARK - Missouri Western State University, Higher Education
07.2009 - 07.2010
- Budget, food, and labor mitigation strategies
- Oversee daily operations and provide direction to management team
- Promote communication strategies to all Students, Faculty, Staff and Guests
- Elevated Residential Dining Program and menu design; manage student feedback board
- Work with students one to one food allergy diets
- Implemented and Designed Training Camp menus for Chiefs Training Camp 2010
District Marketing Manager
ARAMARK – University of Central Florida
01.2006 - 01.2009
- South Region and NWMSU - Central Region
- Drive revenue by supporting universities within district and their management teams
- Identify opportunities for profitable growth and risks
- Responsible for Meal Plans and
- Sales, Residential and Retail promotions, Research, Training and e-Commerce
- Achieved record $9M Voluntary Meal Plan Sales FY2007 and grew total revenue to $13.1M
- Market Research, Sales to Prospective Universities and Customer Surveys
- Drive top line sales through Voluntary Meal Plan sales
- Lead Promotions, Training, Research, Advertising, Collateral and e-Commerce
- Managed Graphic Design team of three and 18 Peer-to-Peer sales team
- Produced and Presented 17 Peer/Parent Presentations to 400 per Orientation session
Sales Associate
Northwest Missouri and North Eastern Kansas, Food Services of America
07.2003 - 08.2006
- Omaha Branch covering 200 sq mile radius Territory
- Responsible for new expansion and growth within a territory, food, equipment and beverage sales
- Won several Promotional Sales Trips to Napa Valley, CA, Chicago, Il, And St Louis, MO through sales growth.
Marketing Associate
Northwest Missouri, SYSCO Foodservices of
07.2000 - 07.2003
- Responsible for growth and retention within assigned territory of Northwest Missouri.
- Completed extensive product and food marketing training program.
Catering Director
University of South Dakota/Missouri Western State Univ, ARAMARK, Central
07.1996 - 07.2000
- Lead and managed all special events, menu design, training, and organization
- Hosted vents up to 500 guests including Presidential Inauguration, celebrities and political leaders.
Education
MBA - Human Resources And General Business
Northwest Missouri State University
Maryville, MO2025
Bachelor of Science - Foods and Nutrition; Restaurant and Food Service Management
1994
Skills
- Microsoft Office, Word, PowerPoint, Excel
- ADP Payroll
- Public Speaking
- OSHA Certified Forklift Trainer
- Operations Oversight
- Business Management
- Customer Service Management
- Inventory Management
- Schedule Management
- Revenue Generation
- Payroll Administration and Timekeeping
- Waste Management and Reduction
Affiliations
- Rotary International
Certification
ServSafe Certification
Sigma Sigma Sigma, Alpha Epsilon National Sorority
Membership Rush Director, Homecoming Co Chair, Etiquette Chair.
CAB Alumni Financial Advisor 2017-2022
Timeline
Director of Operations
Chartwells Higher Education, Missouri State University
09.2022 - Current
Store Manager
Family Center Farm And Home
10.2016 - 09.2022
Franchise Owner/Operator
The Human Bean of St. Joseph
01.2016 - 01.2018
Food Service Director
ARAMARK – Benedictine College - Higher Education
07.2010 - 01.2016
Assistant Food Service Director
ARAMARK - Missouri Western State University, Higher Education
07.2009 - 07.2010
District Marketing Manager
ARAMARK – University of Central Florida
01.2006 - 01.2009
Sales Associate
Northwest Missouri and North Eastern Kansas, Food Services of America
07.2003 - 08.2006
Marketing Associate
Northwest Missouri, SYSCO Foodservices of
07.2000 - 07.2003
Catering Director
University of South Dakota/Missouri Western State Univ, ARAMARK, Central
07.1996 - 07.2000
MBA - Human Resources And General Business
Northwest Missouri State University
Bachelor of Science - Foods and Nutrition; Restaurant and Food Service Management
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