Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Vlaz

Oxford,WI

Summary

Dedicated Receptionist with a proven track record at AMG Glennan Primary Care, excelling in organization and verbal communication. Expert in maintaining confidentiality and enhancing patient care through efficient scheduling and information management. Skilled in EMR/EHR systems and fostering positive client relations, significantly improving office efficiency and patient satisfaction. Worked in front office for 9 years and now a CCMA looking to further career in the medical field.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

AMG Glennan Primary Care
07.2015 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Education

High School Diploma -

Oxford High School
06-2011

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Patient-focused care

Certification

  • Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
  • CPR/AED Certification

Timeline

Receptionist

AMG Glennan Primary Care
07.2015 - Current

High School Diploma -

Oxford High School
Erin Vlaz