Erin Vlaz
Oxford,WI
Summary
Dedicated Receptionist with a proven track record at AMG Glennan Primary Care, excelling in organization and verbal communication. Expert in maintaining confidentiality and enhancing patient care through efficient scheduling and information management. Skilled in EMR/EHR systems and fostering positive client relations, significantly improving office efficiency and patient satisfaction. Worked in front office for 9 years and now a CCMA looking to further career in the medical field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
AMG Glennan Primary Care
Oxford, MI
07.2015 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Education
High School Diploma -
Oxford High School
06-2011
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- CPR/AED Certification
Timeline
Receptionist
AMG Glennan Primary Care
07.2015 - Current
High School Diploma -
Oxford High School
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