Erin Volent
Cape Elizabeth,ME
Summary
Friendly, reliable, and motivated worker with experience in customer-facing roles. Quick to learn, attentive, and comfortable in fast-paced environments. Known for creating a welcoming atmosphere, maintaining clean and organized spaces, and supporting smooth operations. Strong communicator, and dependable team player. Available for hostess or serving positions throughout the summer and winter seasons.
Overview
4
4
years of professional experience
Work History
Scooper/Cashier
Gorgeous Gelato
Portland, ME
05.2024 - 08.2025
- Greeted guests upon arrival and considered dietary restrictions and personal preferences to recommend suitable menu items.
- Kept a clean and organized space by clearing tables, washing dishes, and restocking items.
- Demonstrated extensive knowledge of ingredients, menu descriptions, restocking procedures, and company protocols.
- Brewed espresso drinks and recommended spirits.
- Efficiently managed long lines during peak hours by calmly prioritizing speed and costumer satisfaction
Coffee Barista
Aroma Joe's Coffee
Portland, ME
05.2022 - 04.2024
- Crafted high-quality beverages efficiently, while maintaining sanitation standards, and engaging with customers.
- Built a strong rapport with regular customers, memorizing their orders to provide a personalized experience.
- Earned Team Leader certification, taking on responsibilities such as training new employees, covering last-minute absences, and serving as a point of contact for staff questions.
- Successfully handled both solo shifts and team shifts alongside 1 to 3 coworkers, adapting to varying workloads.
Nanny
Private Family Client
Saco, ME
05.2021 - 12.2023
- Supervised two toddlers by creating a safe and engaging environment through attentive care.
- Prepared meals, cleaned messes, and supported children through daily routines and tasks.
- Prioritized patience, clear communication, and child safety.
Education
Bachelor of Arts - Psychology
Clark University
Worcester, MA05-2025
Skills
- Communication skills
- Leadership
- Punctuality
- Food safety
- POS system
- Sanitation and organization
- Cash handling
- Adaptable
- Service prioritization
Affiliations
- Reading
- Weight lifting
- Gouache painting
- Prior work with Big Brothers Big Sisters of Central Mass
Languages
Spanish
Limited
Accomplishments
Magna Cum Laude
Timeline
Scooper/Cashier
Gorgeous Gelato
05.2024 - 08.2025
Coffee Barista
Aroma Joe's Coffee
05.2022 - 04.2024
Nanny
Private Family Client
05.2021 - 12.2023
Bachelor of Arts - Psychology
Clark University
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