Microsoft Word
Erin Wallace
Administrative Assistant
Marysville,OH
Summary
Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Eight years of experience in administrative support. Expert in Microsoft Word, Excel, Powerpoint, and G-Suites with excellent organizational and management skills and typing abilities. Forward thinking and successful at managing large office organization while streamlining documentation procedures.
Overview
23
23
years of professional experience
11
11
years of post-secondary education
Work History
Administrative Assistant
Vineyard Marysville Church
Marysville, OH
03.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Managed relational database to store information for reference, reporting and analysis.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors to purchase and set up equipment and services.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Art Therapist
WINGS Enrichment Center
Marysville, OH
05.2016 - 02.2018
- Assessed needs of each student and developed art therapy interventions to meet needs.
- Managed inventory and ordered new art supplies.
- Implemented creative art therapy activities to diagnose and treat 3 - 10 adult mental illness and recovery patients.
- Created art therapy gallery to promote increased self-esteem and accomplishment.
- Developed goal-oriented psycho-educational therapeutic activities to improve clients' level of functioning.
- Designed art therapy sessions and programs to meet client's goals or objectives.
- Observed patients during sessions to assess progress and track data.
Elementary School Volunteer
Creekview Elementary
Marysville, OH
08.2012 - 05.2016
- Coordinated with teacher to implement lesson plans and keep students on track.
- Assisted classes with parties and events.
- Filed student work to document progress.
- Prepared materials for class activities and art projects.
- Made copies to assist teacher in preparing future lessons.
- Laminated teaching materials to increase durability under repeated use.
- Helped teacher prepare instructional material and displays.
Antique Dealer
Howard Knits And Vintage
Marysville, OH
03.2005 - 03.2015
- Built new business relationships, resulting in increased revenue.
- Delivered exceptional service to customers and potential customers.
- Checked on transport of sales and purchases to determine customer receipt.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Wrapped, boxed, weighed, and shipped products nationally and internationally.
Education
High School Diploma -
Briggs High School
Columbus, OH 09.1986 - 05.1990
Bachelor of Arts - Biology/Pre-Medicine
Capital University
Columbus, OH 09.1990 - 05.1994
D.O. - Osteopathic Medicine
Ohio University College of Osteopathic Medicine
Athens, OH 09.1994 - 05.1998
Skills
Meeting minutes
Spreadsheet management
Office administration
Process optimization
Mail handling
Administrative support
Database Management
Filing and data archiving
Office management
Contract agreement preparation
Conference planning
Business correspondence
Paperwork drafting
Transcription and dictation
Time management
Relationship building
Grant report writing
Social media knowledge
Accomplishments
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Event Planning - Successfully planned and executed whole church speaker events, lunches and special events for groups of 100+ parishioners.
- Updated and maintained church database to reflect current and accurate client records for more than 350 accounts.
- Achieved certificate in Advanced Pastoral Leadership through the Vineyard Institute (Columbus, OH) in 2020.
Software
Microsoft Excel
G-suites
PowerPoint
Microsoft Publisher
Canva
Interests
Knitting
Writing
Gaming
Cooking and Baking
Playing the piano
Timeline
Art Therapist
WINGS Enrichment Center
05.2016 - 02.2018
Administrative Assistant
Vineyard Marysville Church
03.2015 - Current
Elementary School Volunteer
Creekview Elementary
08.2012 - 05.2016
Antique Dealer
Howard Knits And Vintage
03.2005 - 03.2015
D.O. - Osteopathic Medicine
Ohio University College of Osteopathic Medicine
09.1994 - 05.1998
Bachelor of Arts - Biology/Pre-Medicine
Capital University
09.1990 - 05.1994
High School Diploma -
Briggs High School
09.1986 - 05.1990