Hi, I’m
Erin Wick
Queens,NY
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 15-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
15
years of professional experience
1
Certification
Work History
Northwell Health
Operating Room Nurse Manager
08.2023 - Current
Job overview
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Enhanced patient safety by implementing strict protocols and guidelines for surgical procedures.
- Streamlined operating room efficiency by optimizing staff scheduling and resource allocation.
Brooklyn Hospital Center
Operating Room Nurse Manager
06.2022 - 08.2023
Job overview
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Championed continuous learning among staff members, organizing regular educational workshops and seminars.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Various
Operating Room Travel RN
02.2020 - 06.2022
Job overview
- Improved patient satisfaction by providing compassionate and individualized care during travel assignments.
- Enhanced team efficiency with effective communication and collaborative problem-solving for optimal patient outcomes.
- Maintained high-quality patient care standards by adhering to facility protocols, policies, and procedures.
- Increased patient safety through diligent monitoring of vital signs, administering medications accurately, and promptly addressing any concerns.
- Contributed to a positive work environment by fostering strong relationships with fellow staff members and interdisciplinary teams.
- Adapted quickly to new environments, swiftly becoming familiar with facility-specific workflows and practices while maintaining a high level of performance.
- Participated in quality improvement initiatives at multiple facilities, identifying areas for improvement within nursing practice resulting in enhanced levels of care delivery efficacy.
- Demonstrated flexibility and adaptability in adjusting to varying acuity levels within diverse units while maintaining consistent attention to detail.
Ascension Borgess
Registered Nurse First Assist
10.2018 - 02.2020
Job overview
- Improved patient outcomes by providing expert assistance during surgical procedures.
- Assisted surgeons in complex surgeries, ensuring seamless operations and reduced recovery times for patients.
- Enhanced patient safety with vigilant monitoring of vital signs and timely interventions during surgery.
- Ensured optimal operating room efficiency by effectively coordinating with the surgical team and maintaining a sterile environment.
Battle Creek Endoscopy And Surgery Center
Assistant Director of Clinical Services
12.2015 - 10.2018
Job overview
- Enhanced patient care by implementing innovative clinical strategies and evidence-based practices.
- Streamlined clinical operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Increased staff retention rates by creating a supportive work environment and offering comprehensive employee benefits packages.
- Ensured compliance with regulatory standards through meticulous documentation and adherence to established protocols.
- Implemented quality improvement initiatives that led to enhanced patient safety measures and reduced risk of adverse events.
- Optimized budget management through careful monitoring of expenses, negotiating contracts with vendors, and securing grant funding for special projects.
- Promoted a culture of continuous learning by organizing regular training sessions, workshops, and conferences for clinical staff members.
- Collaborated with executive leadership in strategic planning efforts to drive organizational success within the competitive healthcare landscape.
- Championed the adoption of new technologies that streamlined workflows within the department.
- Evaluated and updated clinical policies to ensure alignment with current best practices, leading to better patient care outcomes.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Bronson Battle Creek
RN Staff Nurse
05.2009 - 12.2015
Job overview
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous administration and documentation of medications.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Worked seamlessly in various roles including Pre-op, PACU, OR Circulator, Scrub, Charge Nurse, and Orthopedic Coordinator
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Led clinical in-services for fellow nurses on various topics including infection control measures and proper wound management techniques.
Education
Robert B. Miller CollegeBattle Creek, MI
Bachelor of Science from Nursing
Kellogg Community CollegeBattle Creek, MI
Associate of Applied Science from Nursing
Grand Canyon UniversityPhoenix, AZ
Master of Science from Nursing Administration
05.2025
University Overview
- Honoree of Sigma Theta Tau
- Research Project: Evidence Based Research Project on Staff Satisfaction and Mitigating Burnout Rates, Includes emphasis on creating supportive leadership, and inclusion of shared-governance.
Skills
- Clinical Leadership
- Continuing education
- Quality Improvement
- Mentoring and Coaching
- Surgical expertise
- Operating Room Management
- Patient Safety Protocols
- Staff Supervision
- Corrective Action Implementation
- Utilization Management
- Budget Management
- Hiring and Terminations
Certification
- CNOR Certification
- ACLS
- BLS
Timeline
Operating Room Nurse Manager
Northwell Health
08.2023 - Current
Operating Room Nurse Manager
Brooklyn Hospital Center
06.2022 - 08.2023
Operating Room Travel RN
Various
02.2020 - 06.2022
Registered Nurse First Assist
Ascension Borgess
10.2018 - 02.2020
Assistant Director of Clinical Services
Battle Creek Endoscopy And Surgery Center
12.2015 - 10.2018
RN Staff Nurse
Bronson Battle Creek
05.2009 - 12.2015
Robert B. Miller College
Bachelor of Science from Nursing
Kellogg Community College
Associate of Applied Science from Nursing
Grand Canyon University
Master of Science from Nursing Administration
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