Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Williams

Silverhill,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Production Supervisor

Oscity
Foley, AL
07.2021 - 01.2024
  • Trained new staff on production processes and procedures.
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Maintained accurate records of daily production activities.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Resolved any conflicts between employees in a professional manner.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Established and updated production schedules to meet changing demands.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Communicated effectively with other departments to ensure smooth workflow from start to finish.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Observed and monitored utilization of equipment.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Assisted with troubleshooting equipment malfunctions or operational problems as needed.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Monitored inventory levels and ordered materials as needed to maintain production operations.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Deli Clerk

Greer's CashSaver
Fairhope, AL
03.2020 - 07.2021
  • Informed customers of deli specials to increase profits.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Utilized point-of-sale system to process payments from customers.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Maintained cleanliness of the deli area and equipment.

Medical Front Office Receptionist

Shoemaker OBGYN
Fairhope, AL
05.2018 - 03.2020
  • Took messages from patients and promptly relayed to appropriate staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Straightened up waiting room to maintain neat and organized space.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed providers of any changes in patient status or medical history updates during visits.
  • Scheduled and confirmed patient appointments and consultations.
  • Processed payments for services rendered using cash register or point-of-sale system.
  • Set up appointments for physician visits and procedures using calendar software.
  • Monitored waiting room activity ensuring that all patients were attended to in a timely fashion.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Entered insurance, demographics and health history into patient database.
  • Maintained filing systems for patient paperwork including insurance forms, lab results, referral letters.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.

Education

GED -

Eastwood Christian School
Salem
05-2001

Skills

  • Audit Management
  • Assembly and Production
  • Schedule Management
  • Continuous Improvement
  • Materials Handling
  • Quality Control
  • Standard Operating Procedures
  • Production Management
  • Health and Safety Compliance
  • Inventory Management
  • Production and Processing
  • Scheduling Coordination
  • Records Administration

Timeline

Production Supervisor

Oscity
07.2021 - 01.2024

Deli Clerk

Greer's CashSaver
03.2020 - 07.2021

Medical Front Office Receptionist

Shoemaker OBGYN
05.2018 - 03.2020

GED -

Eastwood Christian School

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