Summary
Overview
Work History
Education
Skills
Timeline
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Erin Wise

Inman,SC

Summary

Compassionate and dedicated Medical Assistant with extensive experience at Spartanburg Regional, excelling in patient-focused care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and clinical documentation. Skilled in vital sign monitoring and committed to delivering high-quality care in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Medical Assistant

Spartanburg Regional
11.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Patient Access Representative

Spartanburg Regional
08.2015 - 10.2021
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Emergency Medical Technician

Spartanburg Regional
08.2010 - 08.2017
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Education

Certificate - Paramedic

Greenville Technical College
Greenville, SC
05-2010

High School Diploma -

Boiling Springs High School
Boiling Springs, SC
05-2004

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Direct patient care
  • Reliable team player
  • Compassionate
  • CPR

Timeline

Medical Assistant

Spartanburg Regional
11.2021 - Current

Patient Access Representative

Spartanburg Regional
08.2015 - 10.2021

Emergency Medical Technician

Spartanburg Regional
08.2010 - 08.2017

Certificate - Paramedic

Greenville Technical College

High School Diploma -

Boiling Springs High School

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