ERIN ZEGARELLI
Irwin,PA
Summary
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RN Clinical Supervisor AHN Dermatology
AHN
11.2022 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
RN Operations Manager
Premier Medical Associates
06.2018 - 10.2022
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Clinical RN
AHN Allegheny Clinic GI
12.2017 - 05.2018
- Responded to patient emergencies to provide prompt and correct intervention .
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Educated patients and families to increase understanding of condition and best ways to manage.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
RN Nurse Navigator
Redstone Highlands
12.2015 - 12.2017
- Scheduled appointments, educational meetings and follow-ups for patients and family members.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Compiled data and tracked outcomes to formulate recommendations for process improvement.
Staff RN Progressive Care Unit
Excela Health Westmoreland Hospital
10.2013 - 12.2015
- Assessed and coordinated patient discharge planning needs with multidisciplinary healthcare team.
- Conducted continuous cardiac monitoring on patients stepping down from ICU care.
- Completed daily assessments and documented information in electronic medical records.
- Implemented physician orders and tracked progress against care plan to assess results.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
RN Admission Nurse
Excela Health Westmoreland Hospital
06.2005 - 10.2013
- Directed patient admission and discharge tasks while managing patients and coordinating care.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
RN Staff Nurse Medical Surgical Oncology
Excela Health Westmoreland Hospital
06.2003 - 06.2005
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Managed caseload of 7-9 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Administered blood products and monitored vital signs to address immediate concerns.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Associate of Applied Science - Nursing
Westmoreland County Community College
Youngwood, PA05.2003
Skills
- Clinical Interviewing
- Operational Standards
- New Staff Orientation
- Compliance Reports
- Quality Improvement Plans
- Electronic Charting
- Direct and Indirect Patient Care
Certification
- CPR BLS/ACLS Training - July 2022
- Critical Care Course Completion - 2015
Timeline
RN Clinical Supervisor AHN Dermatology
AHN
11.2022 - Current
RN Operations Manager
Premier Medical Associates
06.2018 - 10.2022
Clinical RN
AHN Allegheny Clinic GI
12.2017 - 05.2018
RN Nurse Navigator
Redstone Highlands
12.2015 - 12.2017
Staff RN Progressive Care Unit
Excela Health Westmoreland Hospital
10.2013 - 12.2015
RN Admission Nurse
Excela Health Westmoreland Hospital
06.2005 - 10.2013
RN Staff Nurse Medical Surgical Oncology
Excela Health Westmoreland Hospital
06.2003 - 06.2005
Associate of Applied Science - Nursing
Westmoreland County Community College
- CPR BLS/ACLS Training - July 2022
- Critical Care Course Completion - 2015
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