Erin Zoller
Belgrade,MT
Summary
Dependable and detail-oriented professional with 15 years of retail experience, including leadership positions and high-volume cash handling. Repeatedly recognized for performance, reliability, and a strong work ethic. Experience in fast-paced environments where accuracy, efficiency, and accountability matter. Bring strong organizational skills, financial responsibility, and a willingness to learn new systems and processes. Seeking to transition into a data entry or banking role where precision and integrity contribute to operational success.
Overview
13
13
years of professional experience
Work History
Meat Cutter
Rosauers
Bozeman, MT
02.2024 - Current
- Cut meats to company and customer specifications and answered questions about specialty products.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers to prepare various meat products for display and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Ensured compliance with health and safety regulations throughout meat preparation processes.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Conducted inventory management tasks such as ordering supplies, rotating stock, and reducing spoilage rates.
- Achievements: Employee of the Month September 2025
- Manager: Brent Walsh Phone: 406-587-0637
Front End Supervisor
Costco
Bozeman, MT
06.2021 - 02.2024
- Greeted members upon arrival, offered hands-on assistance, and answered questions to build rapport and retention.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 25 checkout stations to verify adequate cash supply.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted in hiring new team members by participating in the interview process, and providing input on candidate selection
- Conducted regular performance evaluations, providing constructive feedback to encourage employee growth and accountability.
- Managed scheduling for front end employees, ensuring brakes were taken and employees were allowed to leave on time
- Managed inventory access by efficiently retrieving high-end items from secure storage for members.
- Processed refunds and authorized overrides on registers to ensure customer satisfaction.
- Led weekly meetings to align team goals with operational objectives and address challenges proactively.
- Oversaw accuracy of audits and returns, facilitating proper restocking or disposal of items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Achievements: Promoted to Vault Clerk December 2021 Participated in Supervisor Training January 2, 2023 - February 11, 2023 Promoted to Front End Supervisor June 2023
- Manager: Randy Clark Phone: 406-556-9021
Meat Cutter
Rosauers
Bozeman, MT
05.2017 - 06.2021
- Cut meats to company and customer specifications and answered questions about specialty products.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Operated commercial-grade butchery equipment such as grinders and slicers to prepare various meat products for display and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Ensured compliance with health and safety regulations throughout meat preparation processes.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Achievements: Promoted to Service Counter Lead July 2017 Promoted to Meat Cutter February 2020
- Department Manager: Sam Montayne Phone: 406-587-0637
Delivery Driver/Shift Lead
Pizza Hut
Belgrade, MT
07.2015 - 05.2017
- Delivered pizzas efficiently, ensuring timely arrival to enhance customer satisfaction.
- Navigated delivery routes using GPS technology, optimizing travel time and fuel usage.
- Managed customer interactions professionally, addressing inquiries and resolving issues promptly.
- Implemented best practices for food handling and delivery standards, enhancing compliance with health regulations.
- Delivered orders to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Completed store opening and closing procedures and balanced tills.
- Organized and verified daily deposits, ensuring timely and proper delivery to banking institution.
- Inventoried materials on weekly basis to identify and resolve discrepancies
- Manager: Chaz Lamb Phone: 406-388-8800
Doggie Daycare Attendant
Dee-O-Gee
Bozeman, MT
04.2015 - 09.2015
- Executed store opening preparations, ensuring all operational aspects were ready for launch.
- Monitored and replenished water sources to ensure dogs receive adequate hydration throughout the day.
- Communicated professionally with pet owners via phone and email
- Communicating behavioral concerns with fellow co-workers, management, as well as pet parents
- Assisted in maintaining a clean and hygienic environment for both pets and staff by performing daily cleaning tasks.
- Facilitated communication with veterinary clinics to confirm vaccination status for safe dog socialization.
- Supervised daily activities for dogs, ensuring safety and engagement in group settings.
- Contributed to a welcoming atmosphere by greeting clients professionally at drop-off and pick-up times while addressing any questions or concerns they had.
- Monitored dog behavior, identifying signs of distress or aggression to prevent conflicts.
- Handled emergency situations calmly under pressure while adhering to established protocols for safeguarding animal welfare.
- Participated in ongoing training sessions to continuously improve knowledge on canine behavior patterns, communication styles, and best practices in caring for dogs within a daycare setting.
Deli Associate
Town Pump
Belgrade, MT
10.2014 - 03.2015
- Prepared deli products with attention to quality and presentation.
- Followed established recipes to maintain high standards of food preparation and presentation.
- Monitored inventory levels, ensuring timely restocking of products.
- Adhered to health code standards to maintain food safety and quality.
- Implemented regular cleaning protocols to uphold a sanitary and organized work area.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Manager: Brenda Phone: 406-502-1339
Pet Care Associate
PetSmart
Bozeman, MT
08.2013 - 11.2014
- Maintained cleanliness of animal habitats. Provided adequate food and water supplies. Monitored temperature and introduced enrichment toys.
- Conducted regular inspections and cleaning of animal housing bowls and toys to ensure optimal hygiene standards.
- Coordinated the safe relocation of sick or injured animals from sales floor to medical facilities for necessary treatment.
- Monitored and provided medications to sick animals as directed by veterinarians, maintaining accurate treatment records.
- Documented observations for each sick animal, tracking health progress and medication administration details.
- Educated potential adopters on animal care and habitat requirements.
- Oversaw completion and accuracy of adoption paperwork to ensure compliance with regulations.
- Executed safe handling protocols for all animals to ensure their well-being.
- Educated new pet parents on essential care practices, including habitat setup and dietary needs for their pets.
- Facilitated communication among co-workers, management, and veterinary staff regarding animal well-being and care.
- Managed acceptance of animal shipments to guarantee safety and adherence to quarantine duration prior to sales floor transfer.
- Manager: Kimberly Lambert Phone: 406-522-1515
- Achievements: Employee of the month for July 2014
Education
No Degree - Advertising
University of Arkansas
Fayetteville, Arkansas, ARSkills
- Cash handling expertise
- Accurate money handling
- Time management
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
- Customer service
- Organizational skills
- Superior work ethic
- 10-key: 9900 KPH, 98% accuracy
Timeline
Meat Cutter
Rosauers
02.2024 - Current
Front End Supervisor
Costco
06.2021 - 02.2024
Meat Cutter
Rosauers
05.2017 - 06.2021
Delivery Driver/Shift Lead
Pizza Hut
07.2015 - 05.2017
Doggie Daycare Attendant
Dee-O-Gee
04.2015 - 09.2015
Deli Associate
Town Pump
10.2014 - 03.2015
Pet Care Associate
PetSmart
08.2013 - 11.2014
No Degree - Advertising
University of Arkansas