Erin Ashley Brackens
Memphis,TN
Summary
Detail-oriented and results-driven professional with experience in logistics, team coordination, and process optimization within a fast-paced environment. Proven track record of meeting operational goals, leading teams, and maintaining high safety standards. Skilled in problem-solving, workflow management, and compliance with standard operating procedures. Adept at using Microsoft Office and committed to fostering a safe and efficient workplace.
Overview
11
11
years of professional experience
Work History
Sortation Associate
Amazon
06.2023 - Current
- Supported daily operations by moving pallets, ensuring safe docking and release of trailers (TDR certified), and maintaining a clean, organized work environment.
- Operated a variety of conveyors, moving packages in and out of loading dock areas according to SOP safety procedures
- Anticipated warehouse workflow needs and contributed effectively to daily production goals, quickly adjusting work duties as needed
Licensed Realtor
RE/MAX Experts
09.2016 - 03.2022
- Managed client relations, maintained detailed records, and ensured adherence of 14 mentees and 7 team members to regulatory standards set by the National Association of Realtors (NAR)
- Directed 139 real estate transactions, coordinating all verbal and written communication among all parties to ensure contract timelines were upheld
- Completed NAR's Commitment to Excellence program, demonstrating commitment to high professional standards
Property Manager
OCG Properties
02.2014 - 05.2020
- Managed relations among 250+ tenants and 65+ property owners, resulting in a 53% increase in tenant retention, 34% increase in property owner satisfaction, and 18% decrease in maintenance costs
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Tracked and reported rent collection, marketing efforts, and construction project financials in daily and weekly reports
Education
Bachelors of Arts (B.A.) - Psychology and Behavioral Economics
The University of Memphis
08.2013
Skills
- Team Coordination & Leadership
- Process Optimization
- Workflow Management
- Problem Solving & Decision Making
- Microsoft Office Proficiency
- Safety & Compliance Management
- Strong Organizational Skills
- Interpersonal & Written Communication
Timeline
Sortation Associate
Amazon
06.2023 - Current
Licensed Realtor
RE/MAX Experts
09.2016 - 03.2022
Property Manager
OCG Properties
02.2014 - 05.2020
Bachelors of Arts (B.A.) - Psychology and Behavioral Economics
The University of Memphis
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