Erin Buchanan
Medford
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Psychiatric Medical Assistant 2
Columbia Care, Mental Health Outpatient Clinic
03.2025 - 09.2025
- Perform Service Conclusions for clients that are being closed to Psychiatric Service and complete discharge demographic data collection for the State of Oregon.
- Coordinated communication between healthcare providers and patients for effective treatment planning.
- Clozapine Lab Tracking and Clozapine REMS program.
- Administered patient assessments and intake procedures to ensure comprehensive mental health evaluations.
- Conduct CNS Vital Signs (Computerized Neurocognitive Assessment) to clients per LMP request, upload, and send to LMP.
- Conduct AIMS (Abnormal Involuntary Movement Scale) assessment.
Psychiatric Medical Assistant 1
Columbia Care, Mental Health Outpatient Clinic
02.2019 - 03.2025
- Supporting Licensed Medical Practitioners (LMPs) with medical assisting duties, including scheduling appointments, documentation, preparing patient for examination by setting up telemedicine program or in clinic visits, gathering patient history information, performing preliminary physical tests, taking vital signs, order labs on Epic, call in prescriptions, physician orders.
- Records management (e.g., gathering, scanning, and abstracting chart materials); and ability to navigate medical charts and monitor, record, and report client progress.
- Demonstrate sensitivity to the needs and issues of diverse clients who are in a state of stress.
- Work cooperatively with Outpatient Services Program providers and personnel, in order to carry out clinically indicated outpatient therapy services, which helps maintain continuity of care for members within our community.
- Maintain necessary training requirements in order to continue practicing medical assisting duties.
- Maintain an active, visible, regular, and reliable presence within the clinic.
Inpatient Phlebotomist – hospital wide
Asante RRMC
01.2017 - 01.2019
- Conducted morning round draws applying applicable skills appropriate to the age and condition of the patient
- Adhered to patient identification protocols
- Applied appropriate patient safety precautions
- Provided back-up to the Emergency Department
- Ensured patient comfort through effective communication and compassionate care during procedures.
Certified Nursing Assistant 2/Mental Health Assistant
Behavioral Health Unit
05.2018 - 11.2018
- Assisted in maintaining, restoring, and promoting patients’ health through the application of psychiatric-mental health nursing principles.
- Collected data, making observations, and reporting conditions and changes to RN.
- Facilitated psycho-education and recreation groups. Lead daily Community Meetings.
- Provided compassionate care to patients, ensuring comfort and emotional support during treatment.
Certified Nursing Assistant 2
Nursing Resource Team Float Pool
12.2017 - 05.2018
- Assisted RN’s in providing patient care based on psychosocial, spiritual, cultural, and age specific needs. Aided patients with daily living activities, ensuring comfort and safety in diverse healthcare setting
- Demonstrated advanced responsive observations knowledge base in practical care.
- SCD’s, recording intake and output, collecting specimens, and ADL’s
- Assisted patients with daily living activities, ensuring comfort and safety in diverse healthcare settings.
- Monitored vital signs and reported changes to nursing staff for prompt patient care adjustments. Placing leads for Telemetry, SCD’s, recording intake and output, collecting specimens, and ADL’s
Education
Mental Health Trainings Such As: Mental Health First Aid Certificate, Verbal Crisis Interventions, Therapeutic Boundaries, Critical Incident Reporting, Ethics Equity And Leadership, The Golden Thread, Applied Suicide Invention Skills Training
On-The-Job
2025
Phlebotomy - undefined
Rogue Community College
Medford, Oregon01.2017
Oregon Board CNA 2 Acute Care - undefined
Pacific Health Care Training
Central Point, Oregon01.2017
General Studies - undefined
Crafton Hills College
Yucaipa, California01.1996
Skills
- Organized work, set priorities, meet critical deadlines, and follow up on assignments; manage time efficiently and effectively
- Work as a team player, communicate clearly and concisely both orally and in writing, and model good communication skills
- AIMS
- CNS Vital signs (Computerized Neurocognitive Assessment)
- Utilize feedback from treatment team, co-workers, clinical personnel, and supervisor
- Demonstrate flexibility adapting to program changes
- Problem solve complex issues by developing alternatives and recommending solutions
- Crisis training and combative patient experience
Certification
Heartcode BLS 2025-05-29
Timeline
Psychiatric Medical Assistant 2
Columbia Care, Mental Health Outpatient Clinic
03.2025 - 09.2025
Psychiatric Medical Assistant 1
Columbia Care, Mental Health Outpatient Clinic
02.2019 - 03.2025
Certified Nursing Assistant 2/Mental Health Assistant
Behavioral Health Unit
05.2018 - 11.2018
Certified Nursing Assistant 2
Nursing Resource Team Float Pool
12.2017 - 05.2018
Inpatient Phlebotomist – hospital wide
Asante RRMC
01.2017 - 01.2019
Phlebotomy - undefined
Rogue Community College
Oregon Board CNA 2 Acute Care - undefined
Pacific Health Care Training
General Studies - undefined
Crafton Hills College
Mental Health Trainings Such As: Mental Health First Aid Certificate, Verbal Crisis Interventions, Therapeutic Boundaries, Critical Incident Reporting, Ethics Equity And Leadership, The Golden Thread, Applied Suicide Invention Skills Training
On-The-Job
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