Erin Brazzel
Mastic Beach
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server/Barista
Mugs On Main St
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Hostess/Server
La Volpe Ristorante
08.2021 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Associate of Science - Criminal Justice
Suffolk County Community College
Selden, NY01.2025
High School Diploma -
William Floyd High School
Mastic Beach, NY06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Professional Appearance
Timeline
Server/Barista
Mugs On Main St
01.2024 - Current
Hostess/Server
La Volpe Ristorante
08.2021 - 11.2023
Associate of Science - Criminal Justice
Suffolk County Community College
High School Diploma -
William Floyd High School
Similar Profiles
Eugene Anthony LoretoEugene Anthony Loreto
Cardiac Monitor Technician at St. Joseph's Main HospitalCardiac Monitor Technician at St. Joseph's Main Hospital
Caroline GhaliCaroline Ghali
Pharmacist at Main st. centre pharmacyPharmacist at Main st. centre pharmacy
Hope ThompsonHope Thompson
Sales Associate & Social Media Manager at 343 Main St BoutiqueSales Associate & Social Media Manager at 343 Main St Boutique
Eric NaumannEric Naumann
Retail Parts Professional at Advance Auto PartsRetail Parts Professional at Advance Auto Parts
James DouglasJames Douglas
Fleet Mechanic at T & G Fleet SolutionsFleet Mechanic at T & G Fleet Solutions