Erin C. Turman
New Prague,MN
Summary
Multitasking Veterinary Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 3 years of successfully assisting veterinarians and technicians. Committed to learning new tasks and considered a highly motivated employee.
Overview
4
4
years of professional experience
1
1
Certification
Work History
STEM Tutor and Research Assistant
University of Minnesota Crookston
01.2023 - Current
- Emphasis in General Biology, General Chemistry, and Organic Chemistry
- Assist students in learning and completing their coursework
- Provide additional support and explanation for topics students may be struggling with in their class
- Completed HPLC fingerprinting, NMR analysis, and various biochemical techniques.
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
Veterinary Assistant
New Prague Animal Care
05.2022 - 08.2023
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Assisted senior staff with blood analyses and physical assessments.
- Restrained animals for examination and treatment.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Collected and processed samples for laboratory testing.
- Assisted in a 20-40 patient caseload.
Veterinary Assistant and Receptionist
Jordan Veterinary Clinic
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Restrained animals for examination and treatment.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
Receptionist and Apparel Salesperson
Motoprimo/Indian Motorcycle of Lakeville
06.2020 - 01.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Guest Services Representative
Coborn’s
11.2019 - 06.2020
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Stationed at Guest Services desk where dry cleaning, lottery, tobacco, postal, and financial services were provided.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
Biology/Chemistry/Animal Science
Winona State University
Winona, MNundefined
Normandale Community College
Bloomington, MNBachelor of Science - Biology/Chemistry/Animal Science
University of Minnesota Crookston
Crookston, MN06.2024
High School Diploma -
New Prague Senior High School
New Prague, MN06.2019
Skills
- Presented and conditioned over 200 different dog breeds
- AVImark
- Research and Analysis
- Public Presentations
- High-Performance Liquid Chromatography
- Teaching Students
- Multitasking and Organization
- Verbal and Written Communication
Certification
2018 - #1 All Breed Junior Handler in the USA.
2017 | 2018 - #1 Herding Group Junior Handler in the USA
2016 | 2017 | 2018 - #1 Australian Shepherd Junior Handler in the USA
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
STEM Tutor and Research Assistant
University of Minnesota Crookston
01.2023 - Current
Veterinary Assistant
New Prague Animal Care
05.2022 - 08.2023
Veterinary Assistant and Receptionist
Jordan Veterinary Clinic
05.2021 - 08.2021
Receptionist and Apparel Salesperson
Motoprimo/Indian Motorcycle of Lakeville
06.2020 - 01.2021
Guest Services Representative
Coborn’s
11.2019 - 06.2020
Biology/Chemistry/Animal Science
Winona State University
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Normandale Community College
Bachelor of Science - Biology/Chemistry/Animal Science
University of Minnesota Crookston
High School Diploma -
New Prague Senior High School
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