Erin Crowley
Prairie Village
Summary
Global Learning Strategist and Associate Certified Coach with expertise in international talent development. Proven track record in enhancing employment programs and training initiatives. Committed to optimizing human experiences in diverse work environments.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Global Learning and Development Advisor
Spiirall X LCvista
Kansas City
09.2022 - 12.2025
- Developed intelligent, data-driven infrastructures to enhance measurable and scalable development.
- Orchestrated strategies that established a profitable seven-figure business within three years.
- Served as a thought leader and speaker on Neurodiversity, Global Learning, and Coaching.
- Analyzed market trends to guide decision-making and strategic initiatives.
- Established partnerships with external organizations to broaden service offerings.
- Created global learning ecosystems connecting teams across U.S. and international operations.
- Implemented LMS workflows and analytics pipelines to transform insights into enhanced performance.
- Combined coaching science with data architecture to promote rapid organizational learning.
Talent Advisor, Career Development
Pinion Global
Remote
11.2020 - 09.2022
- Accelerated employee growth and drove organizational performance as a strategic internal coach.
- Designed and delivered development programs to enhance early-career capabilities and coaching skills.
- Increased retention of high-potential talent through targeted developmental initiatives.
- Aligned employee strengths, goals, and business requirements to create personalized growth plans.
- Advised on talent mobility and workforce capability to ensure optimal placement of personnel.
- Transformed performance insights into actionable strategies for employee advancement.
- Collaborated with managers to elevate coaching effectiveness across all levels of leadership.
Executive Assistant to CEO
TriCounties Bank
Chico
08.2016 - 11.2020
- Provided high-level strategic and administrative support to executive leadership of multi-billion-dollar regional bank.
- Managed board communications and governance materials, ensuring confidentiality and accuracy.
- Collaborated with SEC, IRS, and FBI to fulfill regulatory requirements.
- Orchestrated complex calendars and workflows to ensure alignment among leadership teams.
- Oversaw dynamic private company plane travel logistics.
- Cultivated trusted relationships with internal teams, external partners, and community stakeholders.
Human Resources Manager
Aramark
Denali National Park
08.2013 - 06.2016
- Directed large-scale hospitality operations, managing seasonal workforce at Denali Park Village.
- Designed recruitment, onboarding, and training systems for over 1,000 seasonal employees.
- Executed mass onboarding and cross-training programs to improve efficiency in high-turnover settings.
- Developed HR policies aimed at enhancing employee engagement and retention rates.
- Facilitated compliance training programs to support development and regulatory adherence.
- Resolved employee relations issues, fostering a positive workplace culture.
- Oversaw labor law compliance, maintaining current knowledge of relevant regulations.
- Collaborated with management to align HR strategies with business objectives.
HR Manager – Onsite Government Contract Transition HR Expert
Aramark / Yosemite Hospitality
Yosemite National Park
11.2015 - 04.2016
- Led HR operations for National Park Service's largest concession contract transition at Yosemite in 2015.
- Collaborated with NPS, Aramark executives, and outgoing contractor to ensure seamless operational continuity.
- Created job codes and streamlined operational structures across multiple hotel properties.
- Established recruitment stations for hundreds of employee transfers during transition period.
- Managed administrative updates on website for potential employee information.
- Trained and supervised HR Managers nationwide during final month of transition.
- Executed seasonal staff recruitment processes using JobDiva, TrueScreen, HCMS, and ABI.
- Facilitated onboarding and conducted training sessions to enhance employee skills and ensure compliance.
Manager and Front Desk Lead
Banana Bungalows, Inc
Hollywood
08.2010 - 07.2014
- Oversaw daily operations for two high-volume hostels, prioritizing guest experience and safety.
- Led front-desk teams while coordinating reservations and managing revenue effectively.
- Resolved complex guest issues to enhance satisfaction and ensure compliance with standards.
Education
BA - Global Theological Studies
Bethany University
Scotts Valley, CA01.2008
Associate of Arts - General Eduation
Shasta College
Redding, CA05-2005
Skills
- Learning systems enablement
- Coaching methodologies
- Learning management systems
- Talent development
- Performance measurement
- Communication strategies
- Team leadership
- Relationship management
- Research and analysis
- Training facilitation
- Program architecture and scalability
- Data-informed learning strategy
- Neurodiversity advocacy
- Talent development programs
- Performance analytics
Personal Information
Title: Associate Certified Coach (ACC), Performance Management Professional (PMP)
Certification
Associate Certified Coach
Affiliations
Co-Chair, Culture Committee
Timeline
Global Learning and Development Advisor
Spiirall X LCvista
09.2022 - 12.2025
Talent Advisor, Career Development
Pinion Global
11.2020 - 09.2022
Executive Assistant to CEO
TriCounties Bank
08.2016 - 11.2020
HR Manager – Onsite Government Contract Transition HR Expert
Aramark / Yosemite Hospitality
11.2015 - 04.2016
Human Resources Manager
Aramark
08.2013 - 06.2016
Manager and Front Desk Lead
Banana Bungalows, Inc
08.2010 - 07.2014
BA - Global Theological Studies
Bethany University
Associate of Arts - General Eduation
Shasta College