Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Erin Elizabeth McGurk

Erin Elizabeth McGurk

Novato,CA

Summary

Top sales representative looking to be a Renewal Account Management and Customer Success professional, hitting and exceeding goals. Through exceptional customer service, problem-solving, and a solution-minded approach. I have proven I can manage multiple tasks in a fast-paced environment while maintaining work quality and confidentiality.

Overview

15
15
years of professional experience
1
1
year of post-secondary education

Work History

Inside Sales Representative

CareRev
01.2021 - 01.2022
  • The number one Salesperson for the inside sales department Hit 300% of goal in one month
  • Brought in 42 new accounts in six months and managed over 70 accounts for the SMB Department
  • Excellent written and verbal communication skills through phone, email, and video calls
  • Prospecting and working directly with clients to educate them on how to use CareRev as a staffing solution
  • Good knowledge of Sales, Account Management, Account Executive, Salesforce for CRM, Gong, Vidyard, Slack, Chili Piper, Lattice, Outreach, and Google Suite
  • Excellent at Demoing products and closing deals
  • Successfully brought in multi-location accounts such as NeuroRestorative, Carlton, and Covia into the company with good post and fill rates for shifts
  • Creating and negotiating contracts for customers
  • Managed friendly and professional customer interactions
  • Set up new accounts, established customer credit and set up payment methods

Executive Recruiter, Contractor

Simitree Talent Solution
01.2021 - 01.2022
  • Sourcing on Indeed, LinkedIn, and JobDiva, using the Boolean search method, and reviewing applications
  • Working with Account Executives to meet client requirements and attending team meetings through Microsoft Office
  • Ability to work remotely in various time zones, interviewing, and doing candidate submissions.

Sr. Marketing Development Representative

DocuSign
Remote/San Francisco, CA
05.2022 - Current
  • Enterprise Marketing Development: Enterprise Financial Services: Top 20% producer for North America's financial services team
  • FY22: SQO Quarterly Attainment (102.78%) and SQO Yearly Attainment
    (69.23%)
  • Promoted to Sr. MDR 6/1/23
  • Helping billion-dollar net-worth clients get set up with DocuSign
  • Focusing on prospecting through ZoomInfo, Sales Navigator, and Outreach
  • Connecting customers with Account Executives and Directors to help close deals
  • Updating Salesforce data system with new leads and contacts
  • Helping to advertise events, webinars, and educational seminars to clients
  • Facilitating account management by assisting customers to solve problems and improving processes

Sales Professional

Nordstrom
01.2018 - 01.2020
  • The number one salesperson in the luxury accessories department
  • Cross-selling and upselling products, product knowledge, and exceptional customer service
  • Team player, trainer, security enforcement, fashion industry knowledge, luxury brands, and trends.
  • Reached performance objectives, generated over $1 million in sales, and increased revenue by 50%

American Marketing Association Board Member

UCLA Extension - Volunteer
Los Angeles, CA
12.2012 - 08.2019

Corporate Wellness Coach and Stress Management

Chevron
El Segundo, CA
03.2013 - 03.2015

Student

UCLA/VUSC
Los Angeles, CA
01.2010 - 01.2013

Advertising Sales Assistant/Account Manager

The Beach Reporter
Manhattan Beach, CA
01.2008 - 01.2010

Education

Leadership And Communication Certificate

Harvard Extension
Boston, MA
01.2022 - 01.2023

Marketing Certificate -

UCLA Extension
Los Angeles, CA
2013

Bachelor of Arts - Psychology And Business

Vanguard University of Southern California
Costa Mesa, CA
2012

Skills

  • Leadership, Supervisor, Entrepreneur, speaking, market research, new business development, Shopify, SalesForce, Sales Navigator, ZoomInfo, Outreach, DocuSign, Slack, Slab, Shed, Gong, Vidyard, Chili Piper, Lattice, Google Suite, Microsoft Office Suite, blogging, Facebook social media management, and advertising Sourcing on LinkedIn, Indeed, and JobDiva for recruiting CRM

Timeline

Sr. Marketing Development Representative

DocuSign
05.2022 - Current

Leadership And Communication Certificate

Harvard Extension
01.2022 - 01.2023

Inside Sales Representative

CareRev
01.2021 - 01.2022

Executive Recruiter, Contractor

Simitree Talent Solution
01.2021 - 01.2022

Sales Professional

Nordstrom
01.2018 - 01.2020

Corporate Wellness Coach and Stress Management

Chevron
03.2013 - 03.2015

American Marketing Association Board Member

UCLA Extension - Volunteer
12.2012 - 08.2019

Student

UCLA/VUSC
01.2010 - 01.2013

Advertising Sales Assistant/Account Manager

The Beach Reporter
01.2008 - 01.2010

Marketing Certificate -

UCLA Extension

Bachelor of Arts - Psychology And Business

Vanguard University of Southern California
Erin Elizabeth McGurk