Erin Jordan Ruiz
Erie,CO
Summary
Versatile and motivated sports enthusiast. Ready to seek and maintain full-time position that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager to make a difference.
Overview
13
13
years of professional experience
Work History
Account Manager
5 Logistics
08.2022 - 10.2023
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Processed and printed orders through Warehouse management system.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Managed up to 25 accounts on daily basis.
JV Softball Coach
Horizon High School
08.2022 - Current
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Researched latest industry trends and developments to keep abreast of best practices.
Kitting and Assembly Supervisor
5 Logistics
07.2021 - 08.2022
- Supervised 6 workers and coordinated daily work activities.
- Created labels and packaging using label making software and label machines.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Oversaw loading and unloading of packages in warehouse.
- Created and implemented strategies for improving operational efficiency and accuracy.
Shift Leader
5 Logistics
02.2017 - 07.2021
- Managed 12 employees during 8hr shift
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Developed and implemented new processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
Warehouse Worker
5 Logistics
02.2016 - 02.2017
- Racking assembly
- Sorting material including managing shipments from trucks and containers
- Consistently lifted materials weighing as much as 50 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Site Staff
Independence Day Tournament
07.2014 - 07.2022
- Supervising daily activities of 3-4 ball fields including teams, umpires, and staff
- Updating electronic schedules
- Maintaining integrity of tournament by enforcing sport complex policies and tournament rules
- Responsible for injury reports
- Visual representation of Colorado Stars brand and reputation
- Answered and managed incoming and outgoing calls while recording accurate scores and results
Shift Lead
Nekter Juice Bar
08.2014 - 12.2015
- Managed up to 4 people during store hours
- Key holder for opening and closing shifts
- Manage and operate financial responsibilities of cash drawer including responsibility for deposits
Office Assistant/Utility Laborer
Nulite Lighting
06.2011 - 08.2011
- Organization and filing of purchase orders
- Utility labor on production line in manufacturing department
- Packaging and shipping of product
Education
Some College (No Degree) - General Studies
Central Arizona College
Coolidge, AZSome College (No Degree) - General Studies
Front Range Community College
Westminster, COSkills
- Knowledge of Microsoft Office suite and Google equivalent
- Customer service experience
- Leadership and supervisory experience;
- Physical labor; Food handling and safety experience
- Operation of financial responsibilities
Timeline
Account Manager
5 Logistics
08.2022 - 10.2023
JV Softball Coach
Horizon High School
08.2022 - Current
Kitting and Assembly Supervisor
5 Logistics
07.2021 - 08.2022
Shift Leader
5 Logistics
02.2017 - 07.2021
Warehouse Worker
5 Logistics
02.2016 - 02.2017
Shift Lead
Nekter Juice Bar
08.2014 - 12.2015
Site Staff
Independence Day Tournament
07.2014 - 07.2022
Office Assistant/Utility Laborer
Nulite Lighting
06.2011 - 08.2011
Some College (No Degree) - General Studies
Central Arizona College
Some College (No Degree) - General Studies
Front Range Community College
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