Erin M. Scavone
Wilmington,NC
Summary
Detail-oriented and results driven Assistant Manager with over 20 years of experience in the consumer lending field looking to embark on a new and more fulfilling opportunity in the lending industry. Excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
OneMain Financial
Leland, NC
03.2008 - Current
- Maintained up-to-date knowledge of the company's products and services.
- Communicated regularly with customers to gain insights into their needs.
- Nurtured continuous client relationships by building trust and regular communication.
- Maintained company standards through rigorous adherence to guidelines.
- Educated clients on features and benefits of all available loan approvals, insurance, and ancillary products.
- Regularly identify and implement solutions to achieve targets that support both clients and the company.
- Ensured precision and accuracy in processing loans.
- Examined credit bureaus to identify issues.
- Reviewed and finalized loan applications.
- Consistently met or exceeded individual branch sales and collection objectives.
- Managed delinquency targets to reduce company losses.
- Supported team operations during Branch Manager's absence.
NC Notary Public
OneMain Financial
- Prepared and notarized legal documents such as powers of attorney and DMV title work.
- Ensured that all signers understood the contents of documents they were signing.
- Maintained records of all notarial acts performed.
Education
Bachelor of Science - Finance
Pennsylvania State University
University Park, PA01-1998
Skills
- Multitasking and organization
- Customer relations
- Compliance
- Customer service and satisfaction
- Verbal and written communication
- Customer rapport
Timeline
Assistant Manager
OneMain Financial
03.2008 - Current
NC Notary Public
OneMain Financial
Bachelor of Science - Finance
Pennsylvania State University
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