Summary
Overview
Work History
Education
Timeline
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ERIN MULLIGAN

Summary

Results-driven professional with years of experience delivering exceptional client engagement and increased revenue across multiple companies. Recognized for excellent communication skills, leveraging product knowledge to convey customer needs accurately and effectively. Proven track record of providing the highest quality support, administering the necessary self- motivation, perseverance, and aptitude to exceed personal and corporate goals.

Overview

5
5
years of professional experience

Work History

Business Development Executive

GDS Group, Inc.
10.2023 - 06.2024
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business through networking and market research.
  • Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.

Account Executive

DearDoc
03.2022 - 09.2023
  • Built and maintained own pipeline utilizing CRM software (Salesforce) that supports monthly, quarterly and annual goals by prospecting new leads and self scheduling meetings with c-suite executive owners of medical practices.
  • Delivered sales pitches to executive owners regarding product benefits and up-sold products to provide solutions to customers while building trusted relationships to exceed over 110% of monthly quota.
  • Followed up with customers after sales to upsell products and negotiate longer term agreements to maximize ASP.

Sales Development Representative

DearDoc
08.2021 - 03.2022
  • Exceeded goals of 200+ outbound dials daily and scheduling 120+ meetings per month with decision makers to generate revenue resulting in the #1 SDR position in the company over the course of 6 months.
  • Resolved queries arising from clients to increase trust and exceed product sales results through purposeful consumer engagement that drives key synergies.
  • Tested new scripts and helped input new ideas for management to establish within the company.

Account Manager

WoodsBuilt
11.2020 - 08.2021
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.

Public Relations Intern

Tara Ink.
05.2019 - 08.2019
  • Helped plan and execute private, company, and client events.
  • Tracked and reported on success of campaigns and public relations efforts including Miami Swim Week.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.

Education

Master of Science - Product Development

Florida State University
Tallahassee, FL.
07.2021

Bachelor of Science - Retail Entrepreneurship

Florida State University
Tallahassee, FL.
05.2020

Timeline

Business Development Executive

GDS Group, Inc.
10.2023 - 06.2024

Account Executive

DearDoc
03.2022 - 09.2023

Sales Development Representative

DearDoc
08.2021 - 03.2022

Account Manager

WoodsBuilt
11.2020 - 08.2021

Public Relations Intern

Tara Ink.
05.2019 - 08.2019

Master of Science - Product Development

Florida State University

Bachelor of Science - Retail Entrepreneurship

Florida State University

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ERIN MULLIGAN