Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erinn Summers

Charlotte,NC

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments and serving alcohol in a responsible way. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Barback

TopGolf
09.2023 - Current
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Ramp Agent

Piedmont Airlines
11.2022 - 09.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.

Barback

TopGolf
03.2022 - 11.2022
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Food Runner

TopGolf
03.2021 - 03.2022
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

High School Diploma -

Garinger High School
Charlotte, NC
06.2022

Skills

  • Communication
  • Customer Service
  • Teamwork
  • Organization

Timeline

Barback

TopGolf
09.2023 - Current

Ramp Agent

Piedmont Airlines
11.2022 - 09.2023

Barback

TopGolf
03.2022 - 11.2022

Food Runner

TopGolf
03.2021 - 03.2022

High School Diploma -

Garinger High School

Similar Profiles

CREATE PROFILE
Erinn Summers