Summary
Overview
Work History
Education
Skills
Timeline
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Erinn Summers

Charlotte,NC

Summary

Reliable Ramp Agent with background in aviation operations and customer service. Familiarity with airport regulations, safety procedures, and aircraft handling systems. Known for teamwork skills, strong communication abilities, and commitment to safety standards. Contributed positively to operational efficiency in previous roles by ensuring timely ground services for all flights.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
Charlotte, NC
03.2024 - Current
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
  • Operated ground support equipment, such as tugs, conveyor belts, and trons.
  • Worked in various weather conditions to ensure continuous airport operations.

Barback

TopGolf
Charlotte, NC
09.2023 - 02.2024
  • Kept storage areas organized and clean, adhering to establishment's standards.
  • Assisted with training new barback staff, sharing knowledge and best practices.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Successfully managed multiple tasks simultaneously while providing quality service.

Ramp Agent

Piedmont Airlines
Charlotte, NC
11.2022 - 09.2023
  • Implemented company policies regarding baggage handling and customer service.
  • Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Ensured safe and efficient loading and unloading of aircraft luggage and cargo.

Food Runner

TopGolf
Charlotte, NC
03.2021 - 11.2022
  • Ensured that all orders were correct before leaving the kitchen area.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.

Education

High School Diploma -

Garinger High School
Charlotte, NC
06-2022

Skills

  • Two-way radio communication
  • Ground support equipment operation
  • Baggage handling
  • Aircraft marshaling
  • Safety protocols
  • Weather adaptability

Timeline

Ramp Agent

Piedmont Airlines
03.2024 - Current

Barback

TopGolf
09.2023 - 02.2024

Ramp Agent

Piedmont Airlines
11.2022 - 09.2023

Food Runner

TopGolf
03.2021 - 11.2022

High School Diploma -

Garinger High School

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Erinn Summers