Erinn Von Pohle
Spirit Lake,ID
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoys learning new things.
Overview
24
24
years of professional experience
Work History
Business Manager/Guest Services/Purchaser
Big Lake Youth Camp/Oregon Conference Of SDA
06.2010 - Current
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Enhanced guest satisfaction by efficiently addressing and resolving concerns in a timely manner.
- Streamlined check-in and check-out processes for improved guest experiences.
- Coordinated with housekeeping staff to ensure rooms were prepared promptly and met quality standards.
- Managed reservation system, optimizing room availability and minimizing overbooking instances.
- Provided prompt responses to guest inquiries, demonstrating excellent communication skills and professionalism.
- Collaborated with team members to deliver exceptional customer service consistently across all departments.
- Managed Summer Camp petty cash, maintained detailed spreadsheets, reconciled, and worked with accounts payable department to get petty cash reimbursed in a timely fashion to enable cash flow for all camps running.
- Reconciled Camp Director and Camp Facilities Manager credit cards in Excel spreadsheet with appropriate back-up.
- Managed all donated money, sending deposits back to our main headquarters.
- Managed Camp store monies, reports and deposits and send up to main headquarters. Worked with camp store workers and managers. Did change orders as needed for store till. Sent all items to main headquarters for processing. Operated Winter Camp for weekend guests, used POS system. Communicated with groups as to when store would be open and optimize time for shopping to match the rental groups programming.
- Managed reports for camper check it, worked with HQ directors to ensure accurate reporting. Sent to main headquarters.
- Used proprietary accounting software for entering payments, with proper back-up.
Dental Assistant
David A. Fuller, DMD
05.2000 - 06.2010
- Assisted dentists during procedures, fillings, permanent, and temporary crowns and sealants as well as complex procedures, ensuring optimal patient care and treatment outcomes.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.
- Expedited insurance claim processing by accurately completing required documentation in a timely manner.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Reduced dentist's workload during procedures by anticipating their needs and having necessary instruments readily available. Practiced 4 handed dentistry.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Cross-trained to front office, helped with insurance billing, patient billing and payment plans.
Education
Certification - Dental Assisting EFDA And X-Ray Certified
Central Oregon Community College
Bend, OR05.2000
Skills
- Data Collection
- Documentation and Reporting
- Data Confidentiality
- Customer Relations
- Problem Solving
- Customer Service
References
References available upon request.
Timeline
Business Manager/Guest Services/Purchaser
Big Lake Youth Camp/Oregon Conference Of SDA
06.2010 - Current
Dental Assistant
David A. Fuller, DMD
05.2000 - 06.2010
Certification - Dental Assisting EFDA And X-Ray Certified
Central Oregon Community College
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